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BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Happy customer Purchased a 2018 F150 for my grandsons first vehicle. Brian answered my internet request and called me promptly. He knew the vehicle and gave me a FaceTime tour within an hour. He?s an outstanding gentleman as we met when the truck was delivered to my grandson. I also communicate with Brooke in finance, even though it was a cash sale. She organized all the paperwork and it was seamless. High praise to both as this buying experience could not have been easier. Thank you. Don Carpenter
Business response:
William Carpenter, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
X3 Buying experience Tommy was a very knowable salesman. Very friendly answered all questions and went with us through the whole process very professional.
Business response:
Thomas Koenig, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. We look forward to your next visit! Take care!
128i Conv 35Kmi Service Excellent Customer Service Honest Advisor Dependable Updates with Timeframe for Service
Business response:
Neil Cruz, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. We look forward to your next visit! Take care!
I'm very pleased with Berj's knowledge and... I'm very pleased with Berj's knowledge and professionalism. He made my BMW purchase simple. I recommend Berj to anyone interested in purchasing a BMW
Business response:
Ladybug7113, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston!
Great Service Juan was great! Communication, timeliness of repairs... everything outstanding. This will be my go to dealership from here on out!!
Business response:
Dallas Cheley, we are so happy to read such a great review about BMW of West Houston! We look forward to your next visit! Take care!
L Stewart Great experience from beginning to end. Everyone was helpful. They addressed all concerns and help me learn the new technology in the vehicle. Being a senior, that was very appreciated.
Business response:
Lessie Stewart, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. We look forward to your next visit! Take care!
BMW West Just finished servicing my car at BMW West, as always, excellent service and interaction. Very nice loaner too. On time communication and was informed of every step. Ask for David McCormick, best service advisor I have dealt with in the past 12 years.
Business response:
Amr Kenawy, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great Experience My time at the dealership was spectacular. Everyone pays attention, acknowledging your presence and being of service. The customer sitting area was quite comfortable, facility was clean like none other. My sales guy Mohamane showed the most attention assisting throughout the finance process. Overall best dealership experience, will recommend BMW of west Houston anytime any day.
Business response:
Asong Folefac, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Salesman was very responsive and helpful throughout the... Salesman was very responsive and helpful throughout the process. We were able to lease the vehicle we wanted entirely online without a visit to the dealership to limit our exposure.
Business response:
Ssmith7955, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.