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BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Thankyou Michael (sales agent). This is the first time visiting this BMW dealership and puchasing a used Honda Accord. I am very happy with the great customer service and professionalism from my salesman Michael Akinboye. Keep up the good work sir.
Business response:
Romel Gould, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston!
Excellent dealership and staff. I have been a customer for almost 20 years at this dealership. Bought 3 vehicles during this period. Jed and his team including Mario, are efficient and honest people to work with. I trust this team and will do business again.
Business response:
Nair, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. Thank you for your kind words, and we look forward to your next visit!
Jose was the best! Jose went above and beyond to ensure we had a phenomenal experience at momentum BMW Katy. He got us the best deal possible and was extremely efficient & worked fast to get us in the exact vehicle we wanted. Highly recommend!
Kentrell Johnson was fantastic to work with. Working with Kentrell Johnson was very stress free. He was very knowledgeable and made the process easy. So far I love my new car and would recommend people go see Kentrell Johnson
Business response:
Hi William Posey! We're so happy Kentrell was able to help you out! Thank you so much for your positive review, and we hope to be of service to you again in the future!
Excellent Customer Service I recently leased a BMW X3 and had a fabulous experience with BMW of West Houston. Mahamane Maiga helped us and was truly awesome! He was extremely professional, friendly and patient and spent a lot of time with my husband and I answering all of our questions! We were extremely happy with our experience and love the car! While, BMW of West Houston is slightly further than the downtown location, we felt the customer service was excellent and well worth the extra drive. Would highly recommend BMW of ... read more
BMW of West Houston - FANTASTIC This is our 4th BMW since 1993 and our experience at BMW of West Houston is by far the best! Aaron Salem our Sales Advisor was professional, courteous, knowledgeable and truly understood our style and needs for our next BMW. He made the transition stress-free and smooth. Thank you Aaron! We will be recommending Aaron Salem and BMW of West Houston to everyone. Fantastic service at this dealership!
Business response:
Adi Royere, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! Thanks again for the recommendation, and have an amazing day!
BMW Lease experience Shopping for a BMW X3 for my wife to replace her leased Mini Cooper Clubman. She wanted a smaller SUV after having driven Mini's for the past 9 years. We have purchased and leased BMW's, Mercedes, Mini Coopers and Audi's over many years and this experience was very pleasant. Mr Martell was professional, engaging and diligent at every step. She had some specific requirements for her vehicle and Jose found just the perfect fit. Jose was helpful in explaining all the features of the car, accommodating our s... read more
Service Excellent customer service from The servicing center
First time car buyer experience @ BMW West Houston My entire experience at BMW of West Houston was great! Aaron Salem, who was my advisor, was very knowledgeable and helpful. From showing me various models and explaining what they each offered, to walking me through the whole purchasing process, he really helped to alleviate a lot of my concerns. Aaron is a wonderful asset to the BMW team and really made my experience of purchasing my first vehicle worry-free.
Business response:
Juan Hernandez, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.