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BMW
- Automotive
- Katy, TX
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
HORRIBLE PURCHASING EXPERIENCE One piece of advise to all BMW lovers out there: If purchasing a car from these people (a new one in my case) make sure everything, I mean, EVERY THING, every detail on the car you are purchasing, its features, price, etc etc, everything is left in writing before you sign anything. DO NOT take their word on any issue, no matter how irrelevant it may sound, because they WILL simply not honor it. They may distract you for a while, and then they'll just walk. If you try to put some pressure they w... read more
Very Bad customer Service They just think about selling car and do not care about customer service, I got an X3 from them and it took me more than 3 months to have extra key, very bad experience
They broke my car's LED back light and made me pay I brought my car in for service because the back light bulb was out. When I came to pick up my car, they replaced the bulb, but as soon as i drove out of the dealership, the LED light on the same side they fixed was now broken. So naturally, I came back to ask if they would fix it. It was not broken before left my car with them. Its the same part they touched/fixed. To my disappointment, they wanted me to pay to fix it. They broke it. Why would I pay to fix it? As i discuss ... read more
Very bad Customer Service I'm in the process of buying a used car & on several attempts to inquire about different cars they tell you they are going to call you back & never do. Goal is to get you to come way out to Katy to find out they trying to sell you something else. On one attempt to purchase they had the car sold but the ad hadn't been taken down. Very poor ways to treat protential customers.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.