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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"They have always been very professional and respectful...." They have always been very professional and respectful. They are always informative and helpful, I definitely trust the service department.
Business response:
Thanks for the amazing review about the service team!
"Nez Faraj made my purchase experience amazing. He was..." Nez Faraj made my purchase experience amazing. He was knowledgable and helpful and went over and above with his attention to detail. I never felt pressure at anytime but knew he was there to help me. When I picked up my car, the detailing was impressive. The time I spent in finance was so easy and efficient. Dirk spent time going over all the features of the X3 and was thorough and patient. I thought I would like my BMW but I LOVE it. I compared Audi, Mercedes and BM... read more
Business response:
Thank you for this amazing review about Nez, Dirk and Mike at BMW of Westlake! Enjoy your new BMW, we appreciate your loyalty!
"Staff very professional and courteous. A video was texted..." Staff very professional and courteous. A video was texted to me about the service that was being done and what else was needed.
Business response:
Thanks for the awesome review about the BMW service team!
"I love the video of service recap! Very professional..." I love the video of service recap! Very professional service! Very quick service and nice staff
Business response:
Verified
"Very nice sales and service staff. Was in and out in..." Very nice sales and service staff. Was in and out in reasonable time. Car came back clean.
Business response:
Thanks for the fantastic feedback!
"It was a pleasure to work with Kelly. She was very..." It was a pleasure to work with Kelly. She was very accommodating and patient and there was no pressure at any point.
Business response:
Thanks for the awesome feedback about Kelly!
"Jerry was amazing! I showed up without making an..." Jerry was amazing! I showed up without making an appointment and he ended up spending hours with me. He was very patient and professional. Jerry made it so easy for me to return my car and lease another car. 100% amazing from beginning to end!
Business response:
Thanks for the fantastic positive feedback about Jerry and BMW of Westlake!
"Steve David was a pleasure to deal with once again. I..." Steve David was a pleasure to deal with once again. I have purchased several cars from BMW Of Middleburg/Westlake and each time the staff has taken great care of us! Thank you!
Business response:
Thank you for the positive feedback about Steve and both our locations!
"Clear and detailed recommendations and suggestions...." Clear and detailed recommendations and suggestions. Expectations were set. I did need to wait longer than what I was told.
Business response:
Thank you for the positive feedback!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.