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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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GETEMAIL's profile image
GETEMAIL 
3 years ago

Brittaney was very helpful, as well as Charlie. Kudos to your staff for being so great to work with 

Business response:

Thanks for the exceptional recommendations for Brittaney and Charlie! 

Dan's profile image
Dan 
3 years ago

I had the opportunity to work with John Caruso in finding my next car. I never felt like John was a salesman or trying to sell me something. He listened to what my needs were, what I was interested in getting and helped me make it happen. Even in trying times where there wasn't a ton of inventory he found a way to get me into the vehicle I wanted without having to wait months. This is now my 2nd car from BMW of Westlake and I hope to be a customer for a long time. They are so helpful from the sale to the service and I am tha... read more

Business response:

Thank you for taking the time to write this amazing review about John and BMW of Westlake. We appreciate your loyalty and hope to see you for service and your next BMW! 

MISSHINE's profile image
MISSHINE 
3 years ago

Impressed! Nice clean atmosphere. Staff was professional and kind. Was mindful of what I wanted and needed done. 

Business response:

Thank you for this fantastic review! 

coolfoo49's profile image
coolfoo49 
3 years ago

Very clean, pleasant and cooperative, welcoming and very respectable. Also knowledgable and very helpful and patient 

Business response:

Thank you for this amazing review! 

BEV_HENDERSON's profile image
BEV_HENDERSON 
3 years ago

Repairs are done on a timely basis and I trust this service center for what is needed 

Business response:

Thank you for taking the time to leave this positive feedback! 

CETIND's profile image
CETIND 
3 years ago

BMW accommodated me quickly at a time when I needed service for a flat tire. They were efficient and finished the job while I waited. 

Business response:

Thanks for letting us know about your positive experience! 

DSiekman's profile image
DSiekman 
3 years ago

First time visit to the Service Center and was extremely pleased with the professionalism of Jim and his team. Quality throughout BMW of Westlake. 

Business response:

Thank you for this great review about BMW of Westlake and Jim! 

FISHCOM's profile image
FISHCOM 
3 years ago

Consulted with senior service tech and he informed me what would be the best course of action for my situation 

Business response:

Thanks for the positive feedback! 

PHILLIJ5's profile image
PHILLIJ5 
3 years ago

Service agent was courteous and thorough the multipoint inspection found that the oil pan gasket was leaking and arrange to get parts and schedule to fix very quickly 

Business response:

Thanks for the positive feedback about Cory and BMW of Westlake! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.