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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Fast and great service. Service associates were friendly and helpful. Easy to get into and out of service bay.
Business response:
Thank you for this great feedback about the BMW of Westlake service department!
I recently purchased a vehicle from John Caruso at BMW of Westlake and had a wonderful experience from start to finish. He was extremely professional and his knowledge of the vehicles is outstanding. I never felt pressured to make a purchase which was much appreciated and made the experience enjoyable rather than stressful as it sometimes can be. The finance department was on top of their game and made the signing process painless. I really appreciated the help of the tech service person who assisted with explaining differen... read more
Business response:
Thank you for taking the time to let us know about your positive experience with John and the team at BMW of Westlake. We appreciate your recommendation!
Brittaney is fabulous.Helpful friendly competent.Techs Brittaney is fabulous.Helpful friendly competent. Techs are smart and do excellent work. Thank you for taking care of me and my car!
Business response:
Thank you for the amazing review about Brittaney and the team!
This crew always takes great care of me. That’s why I keep coming back. Nate is the best.
Business response:
Thank you for the great review about the team!
Always a smooth transition from old lease to new lease. Everyone was very helpful and knowledgeable.
Business response:
Thank you for this great review and for your loyalty!
Mr. Caruso has worked with me for over 15 years and once again he has provided exemplary service. He exhibits the highest regard for customers’ needs and wants. His courteousness and professionalism are just two of his many talents.
Business response:
Thank you for taking the time to write this fantastic review about John and we appreciate your loyalty!
Great experience from communication to pickup. Spent time with us walking through all of the options and made sure we were clear and understood all aspects of our new car
Business response:
Thank you for this amazing review about the team!
The experience at the dealership was excellent and Jim and service couldn’t be any better with answering questions and assisting me with a ride home
Business response:
Thanks for the amazing review about Jim and BMW of Westlake!
The employees provide are courteous and , knowledgeable and provide prompt service and I always have a good experience with them.
Business response:
Thank you for this great feedback about the team!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.