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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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jcjcrac's profile image
jcjcrac 
6 years ago

"Nothing short of fantastic!" My experience with BMW of Westlake was fantastic. I worked with Nez Faraj as my client advisor and Mike Niedzwiecki for the closing of the sale. Nez was great! He is passionate about the BMW brand, knowledgeable about the vehicles, and works hard to meet your needs. I thought the experience was very low pressure, transparent, and fair. Couldn't be happier with Nez. And Mike was great assisting with closing the purchase. Very seamless experience, also focused on my needs as a customer, and I ende... read more

pwinter1's profile image
pwinter1 
6 years ago

"Staff/Management efficient and personable." Staff/Management efficient and personable.im not happy that the cost of mounting/storing tires continues to escalate. It has doubled since I purchased my car. 

BILIEVSKI's profile image
BILIEVSKI 
6 years ago

"Great Customer service " Cassie was great to work with and understand my needs. She communicated with me throughout the process. I would recommend Cassie to my friends and family. 

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bgaiser 
6 years ago

"Didn’t want to forget to mention Dirk Steffan. This is..." Didn’t want to forget to mention Dirk Steffan. This is my BMW Genius. These cars have a ton of awesome features and Dirk was clear, patient and simple in explaining them to me. He is my go to guy for this car! Great job to BMW of Westlake. 3rd new BMW, and probably not the last!! 

Soup10's profile image
Soup10 
6 years ago

"Great Service" Was able to get new Leased car early (old one expiring in a few months) with John's help quickly and hassle free. John was a true professional. 

bgaiser's profile image
bgaiser 
6 years ago

"Excellent Dealership, Fantastic knowledgeable staff" I just completed my 3rd new BMW purchase from this company. I've been working with Ken Delk since 2007 along wth Jim Strunk in servicet and Mike Niedzwiecki in finance. Each purchase was trouble free and smooth. They gave me a great deal, good service and have great knowledge of the cars. BMW itself is a very reliable and high-tech vehicle that is safe and reliable. In fact, my 2015 BMW X5 gave it's life to save mine. A giant yellow truck blew a stop sign and I impacted a... read more

CHELSEA.KOENIG's profile image
CHELSEA.KOENIG 
6 years ago

"Courteous, helpful, and efficient " Very pleased with this dealership. John Redden assisted with my sale and was a pleasure to work with. Financing was a breeze with Mike. Overall everyone we came in contact with made the car buying process enjoyable and seamless. 

HENDRICKSPI's profile image
HENDRICKSPI 
6 years ago

"I went in for an oil change." I thought I needed an oil change and I took my car into the dealership. Your service tech told me I did not need an oil change until January. But, he did take back my car and do a quick inspection. Everyone is nice and everyone is honest. 

STEVEN.BARNES's profile image
STEVEN.BARNES 
6 years ago

"Used car purchase" Jerry was very friendly and worked with me to help get to a price I eventually agreed with. I was a bit surprised that there wasn't more "wiggle room" room the price. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.