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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"My salesperson, Jerry Mancini met us in the lot. He is a..." My salesperson, Jerry Mancini met us in the lot. He is a true professional and friendly! Jerry won us over and made our first buying experience with BMW a pleasure.
Business response:
Thanks for the positive review about Jerry and welcome to the BMW family!
"Brittaney is the Best!!! I always appreciate the service..." Brittaney is the Best!!! I always appreciate the service and convenience provided! Concierge service really helps out. So glad I had wheel and tire insurance!
Business response:
Thank you for letting us know about your positive experience with Brittaney and BMW of Westlake!
"Overall great buying experience I have purchased several..." Overall great buying experience I have purchased several cars from this dealership they never disappoint me and are very reliable, I would recommend this dealership to everyone.
Business response:
Thanks you for your loyalty and this great review!
"Best experience I’ve ever had at any dealership...." Best experience I’ve ever had at any dealership. Knowledgeable, friendly staff. Absolutely No Pressure! Gave me a very fair price for my trade! Took plenty of time explaining all the features and operation of all systems on the vehicle. Very pleasant experience. Recommend Highly!
Business response:
Thanks for letting us know about your amazing experience!
"The waiting room is spacious. But the coffee was..." The waiting room is spacious. But the coffee was undrinkable. No tea or other cold drinks other than water on offer. A bit disappointing in waiting area. But service was very good.
Business response:
Thanks for the great review about John and the service department; we'll have someone check out the coffee machine, thanks for bringing it to our attention.
"I had a great experience. Nez was fantastic. Ordered my..." I had a great experience. Nez was fantastic. Ordered my car and delivered quickly. Finance manager was efficient and friendly. Just a top-notch dealership!
Business response:
Thanks for the fantastic review about the team at BMW of Westlake!
"Had my 2005 Z4 in for a couple of new switches in which..." Had my 2005 Z4 in for a couple of new switches in which one involved removing the convertible top. Charlie in service did an Excellent job. When he was finished you couldn’t even tell anything was done. The car was spotless. Thank you Charlie !!!! Britney was again very helpful in getting the job scheduled in a timely manner. I will continue dealing with them in the future. Very Pleased
Business response:
Thanks for the amazing review about Charlie, Brittaney and BMW of Westlake!
"I’ve bought so many cars over the years (different brands..." I’ve bought so many cars over the years (different brands and dealerships) and this dealership was BY FAR, the best and easiest to work with. Super straight forward and simple. I definitely won’t dread my next car buying experience with them, I’ll look forward to it!!
Business response:
Thank you for the kind words and awesome review!
"We had a great experience. Stayed late to get our vehicle..." We had a great experience. Stayed late to get our vehicle cleaned up and ready to go. This is the second car we purchased from BMW Westlake.
Business response:
Thanks for your loyalty and this great review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.