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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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Theresa's profile image
Theresa 
4 years ago

"Nate was wonderful and the service was great! The..." Nate was wonderful and the service was great! The roadside assistance was great very friendly. Didn’t have to wait long. Experience was wonderful very happy. 

Business response:

Thanks for the positive review about Nate and BMW of Westlake! 

deandrea.pruitt's profile image
deandrea.pruitt 
4 years ago

"Met with Jerry Mancini. He was knowledgeable, friendly..." Met with Jerry Mancini. He was knowledgeable, friendly and low pressure. Just what I look for when car shopping. They gave a good explanation for my questions and concerns. 

Business response:

Thank you for the positive review about Jerry and BMW of Westlake! 

CLATHAM's profile image
CLATHAM 
4 years ago

"Employees are polite and respectful. Recalls are..." Employees are polite and respectful. Recalls are completed in a timely fashion. My debacle of an expired driver’s license handled calmly with a minimum of embarrassment. 

Business response:

Thanks for the great review! 

2Cedrak's profile image
2Cedrak 
4 years ago

"ProfessionalGood careGood communication skills Hornets..." Professional Good care Good communication skills Hornets Good effective service Competence ,should be a little bit more aggressive ..there was some hesitation to figure out the problem..but generally speaking ,GOOD SERVICE.. 

Business response:

Thanks for the great review! 

evandgold's profile image
evandgold 
4 years ago

"Kelly was very helpful and made the buying process easy...." Kelly was very helpful and made the buying process easy. I would recommend buying from this dealership if you value your time when shopping for a new car 

Business response:

Thanks for the fantastic review about Kelly and BMW of Westlake! 

JBERNS's profile image
JBERNS 
4 years ago

"I could not have had a better experience than had in..." I could not have had a better experience than had in leasing my new BMW M5 from BMW of Westlake. there was great care in making sure everything was as perfect as possible. A special thanks to Adam Moon, who maade sure that I was getting exactly the car I wanted at a great price. Additionally, Dirk made sure that I understood and could fully enjoy every feature of my new car. 

Business response:

Thanks for the amazing review and enjoy your new M5! 

Doppler's profile image
Doppler 
4 years ago

"Very friendly and expert service, I would highly..." Very friendly and expert service, I would highly recommend them to anyone in the area! Jim was highly knowledgeable and professional. Repairs were done quickly 

Business response:

Thanks for the great review about Jim and BMW of Westlake! 

BMWowner's profile image
BMWowner 
4 years ago

"Great staff. Car returned as promised- nicely detailed...." Great staff. Car returned as promised- nicely detailed. Always able to take car for service within reasonable amount of time, along with ability to use loaner car during the process. 

Business response:

Thank you for this awesome review! 

Kevinasmith's profile image
Kevinasmith 
4 years ago

"Nez and everyone at the dealership were great to work..." Nez and everyone at the dealership were great to work with. The entire transfers perfect. I would highly recommend them, and the X5 is fantastic. 

Business response:

Thank you for this amazing review about Nez and BMW of Westlake! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.