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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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AIRICA1's profile image
AIRICA1 
4 years ago

"Customer service is always great at this dealership. Jim..." Customer service is always great at this dealership. Jim is always awesome and helpful! Each time my car is serviced he’s always a pleasure. 

Business response:

Thanks for the awesome review about Jim and BMW of Westlake! 

Steven's profile image
Steven 
4 years ago

"Very good service, and very professional, highly..." Very good service, and very professional, highly recommended. They tell you exactly what’s wrong with your vehicle. Plus no pressure on the customer to have service done. 

Business response:

Thanks for the positive review about Nate and BMW of Westlake! 

Bernie B's profile image
Bernie B 
4 years ago

"These people have it down to a science, fast, clean,..." These people have it down to a science, fast, clean, accommodating and friendly, this is what all service should be like. I have been with Ganly BMW for over 20 years 

Business response:

Thanks for the amazing review and for your loyalty! 

DSUNKLE's profile image
DSUNKLE 
4 years ago

"Good experience leading my car. Kelly did a nice job..." Good experience leading my car. Kelly did a nice job during sales process and was very responsive. Ian was outstanding on tech support. Overall nice dealership. Did nothing t get any price break which was disappointing 

Business response:

Thanks for the awesome review about Kelly, Ian and BMW of Westlake! 

aeaster47's profile image
aeaster47 
4 years ago

"Jerry Mancini! Bought a new 2022 X3. Awesome..." Jerry Mancini! Bought a new 2022 X3. Awesome communication and easy professional process! No pressure. Traded in a Jeep, strong straight forward offer for my jeep from the beginning. I would refer to any family or friend! VERY HAPPY 

Business response:

Thanks for the fantastic review about Jerry and BMW of Westlake! 

SCOTTCROOKS's profile image
SCOTTCROOKS 
4 years ago

"They made sure that I was aware of everything they did...." They made sure that I was aware of everything they did. They had everything ready for me and are very attentive to my needs on everything. 

Business response:

Thanks for the positive review! 

jcunni2836's profile image
jcunni2836 
4 years ago

"I bought a 2008 328I Convertible, our first. We were..." I bought a 2008 328I Convertible, our first. We were treated fairly. Our salesman, Jimmy Laumer was knowledgeable and timely. I didn't feel my time was wasted. The whole process seemed streamlined. 

Business response:

Thanks for the great review and welcome to the BMW of Westlake family! 

DBWHITE's profile image
DBWHITE 
4 years ago

"Fastest and easiest way I have ever had to buy a new..." Fastest and easiest way I have ever had to buy a new vehicle. Quick and painless process for ordering, finance, and delivery. A different experiential anything I have had before at any other dealership 

Business response:

Thank you for this amazing review! 

JEFFSANSON's profile image
JEFFSANSON 
4 years ago

"I was so delighted when Jim knowing I had been unable to..." I was so delighted when Jim knowing I had been unable to program my garage door opener called and came out to my house with another and took care of it. You are all pros which was demonstrated throughout the whole process of my new BMW purchase. 

Business response:

Thanks for the great review about Jim and BMW of Westlake! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.