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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Service department is great !!! I will say I tried..." Service department is great !!! I will say I tried twice to purchase there and got no help, guy dismissed me, went in 2 times in a week. I told him exactly what I wanted, I had 50K and needed a green color for my company car allowance. He never called me so I went back in and he acted like he did not remember me and was to busy to talk. I ended up finding it on my own at a dealership in MI, They we’re wonderful and treated me very well!! I do love my X6 and did spend mo... read more
Business response:
Thanks for the great review about the Service Department at BMW of Westlake. Sorry we missed selling you a vehicle before, we hope you'll give us another chance next time!
"I enjoyed the experience and felt that the entire team..." I enjoyed the experience and felt that the entire team was helpful and attentive. The process was also quick which I appreciated. I would highly recommend BMW of Westlake!
Business response:
Thanks for letting us know about your positive experience at BMW of Westlake!
"I purchased a pre-owned 328Xi in 2014 and recently traded..." I purchased a pre-owned 328Xi in 2014 and recently traded it in on a new, 2021 330Xi. The service from Ganley BMW on my 328Xi was most excellent. My latest purchase was even more pleasant, dealing with John Redden. Very professional in conduct and knowledgeable on the unit I was interested in. A very pleasant purchasing experience in dealing with Ganley and John, personally.
Business response:
Thanks for the awesome about John and BMW of Westlake!
"The staff is professional and courteous. I’m impressed..." The staff is professional and courteous. I’m impressed they remember people’s names. Well done all around.
Business response:
Thanks for the awesome review!
"The whole team is Efficient and knowledgeable. Would..." The whole team is Efficient and knowledgeable. Would definitely recommend.
Business response:
We appreciate this great review!
"We recently made our first BMW purchase and could not be..." We recently made our first BMW purchase and could not be more happy. Jerry and the rest of the team did a fantastic job making it a great experience.
Business response:
Thanks for the fantastic review about Jerry and BMW of Westlake! Welcome to the BMW family!
"Stress free visit. Car order completed easily. Completing..." Stress free visit. Car order completed easily. Completing paperwork was much easier than previous years. Car delivery with full tutorial was excellent. Look forward to driving!
Business response:
Thanks for the fantastic review!
"I dealt with Jim in service he was very helpful in my car..." I dealt with Jim in service he was very helpful in my car came back very fast and clean. I like dealing with Jim, he is always very helpful
Business response:
Thanks for the great review about Jim and BMW of Middleburg Heights!
"Very painless process, great service .They accommodated..." Very painless process, great service . They accommodated my needs, felt no pressure. Their offer on the trade was the best in the area as well as the lease program
Business response:
Thanks for this awesome review about BMW of Westlake!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.