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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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BTROXIL's profile image
BTROXIL 
4 years ago

"Always helpful and professional. They do everything that..." Always helpful and professional. They do everything that can to make it a good customer experience. I would buy another car from this dealership in the future 

Business response:

Thanks for the great review and your loyalty! 

CWOODKA's profile image
CWOODKA 
4 years ago

"The service department at BMW Westlake is great. Jim,..." The service department at BMW Westlake is great. Jim, Nate and John always take good care of my 435 Grand Coupe. I do recommend them. 

Business response:

Thanks for the great review about the team at BMW of Westlake! 

KARENLIESKE's profile image
KARENLIESKE 
4 years ago

"Nate is a first-rate professional in the Service..." Nate is a first-rate professional in the Service Department. Love how we get a video of the inspection of our car before any work is done. 

Business response:

Thanks for the great review about Nate and BMW of Westlake! 

JTEGREENE's profile image
JTEGREENE 
4 years ago

"Excellent care and attention to detail. Friendly and..." Excellent care and attention to detail. Friendly and helpful. Did not oversell to me. Informative and knowledgeable. I intend to make this my dealership for future transportation needs 

Business response:

Thanks for the awesome review! 

RAPASI's profile image
RAPASI 
4 years ago

"I always receive excellent service every time I take my..." I always receive excellent service every time I take my two vehicles and whether it is an oil change or other service needed they do a great job and are very reliable and do an amazing job communicating with me 

Business response:

Thanks for the fantastic review! 

cherepj's profile image
cherepj 
4 years ago

"Painless. Quick efficient, lovely people to talk to AND,..." Painless. Quick efficient, lovely people to talk to AND, paying my bill was painless as Annie & I had delightful conversation. I’ve used genius in the past and that very good as well 

Business response:

Thanks for the awesome review! 

Happy,216's profile image
Happy,216 
4 years ago

"The BMW of Westlake is where I take my 328ix 2015 to be..." The BMW of Westlake is where I take my 328ix 2015 to be serviced. They always manage to be able to fit me in for service whenever I need it done. Nate Lieb is very polite, pleasant and efficient along with the service technician. For as long as I have my BMW Here is where I will take for service. 

Business response:

Thanks for the awesome review and we appreciate your loyalty! 

BMIKES0121's profile image
BMIKES0121 
4 years ago

"They did a thorough review and let me know what was an..." They did a thorough review and let me know what was an immediate need and what could wait. Were also upfront on the timing question related to getting parts in. 

Business response:

Thanks for this great review! 

DKERSH84's profile image
DKERSH84 
4 years ago

"Very professional and good response time. Process was..." Very professional and good response time. Process was smooth from beginning to the end and I was able to get exactly what I wanted in a timely manner 

Business response:

Thanks for the fantastic review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.