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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Very professional and knowledgeable! Enjoyed learning..." Very professional and knowledgeable! Enjoyed learning about the car and options that are available, First time BMW owner and am very happy with the purchase.
Business response:
Thanks for the great review! Welcome to the BMW family!
"Top notch customer care, problem with my vehicle was..." Top notch customer care, problem with my vehicle was effectively diagnosed and scheduled for repair.
Business response:
Thank you for the positive review!
"Everyone is so nice thank you for the fast service. I..." Everyone is so nice thank you for the fast service. I loved seeing that you guys did a quick vacuum of the car! And a quick interior detail! My only complaint with my entire visit is the spray cleaner you guys used to detail interior. There was over spray from the cleaner all over my dash, radio and steering wheel. Little circles all over the interior,I had to wipe everything down when I got home. I came back week later to get parts installed and same thing happened ... read more
Business response:
Hello, thanks for the positive review. That is the disinfectant spray we use but we'll be sure to address your issue with the staff. Thanks!
"Had a great experience, Jerry was very helpful during the..." Had a great experience, Jerry was very helpful during the whole experience, answered all questions and addressed any concerns I had. Very satisfied. Highly recommend!
Business response:
Thanks for letting us know about your great experience with Jerry and BMW of Westlake!
"Excellent team or John, Nate, and brittney!! Always a top..." Excellent team or John, Nate, and brittney!! Always a top notch service team!!!
Business response:
Thanks for the five-star review about the service team at BMW of Westlake!
"Dirk at Westlake BMW is a professional and thoroughly..." Dirk at Westlake BMW is a professional and thoroughly knowledgeable. He was very pleasant to work with, wife is super happy with her new vehicle. Would highly recommend this dealership for anyone looking to buy the ultimate driving machine!
"My wife and I have been wanting to buy a new vehicle for..." My wife and I have been wanting to buy a new vehicle for several months but just hadn’t the time since we run a small family business. We we considered other luxury brands but decided to check out the new 3 series. Dirk was very informative and professional- as mentioned we have a small business with over 100 google reviews- ALL 5 stars and customer service is something we expect from other businesses. The 330i was beautiful and reliability is ranked high. Can’t b... read more
Business response:
Thanks for letting us know about your positive experience with Dirk and BMW of Westlake!!
"My car was repaired and picked it up when promised. It..." My car was repaired and picked it up when promised. It was vacuumed and washed better than any car wash.
Business response:
Thank you for this great review!
"John my salesman was very helpful I love my new BMW. The..." John my salesman was very helpful I love my new BMW. The buying experience was easy.
Business response:
Thank you for taking the time to write about your positive experience with John and BMW of Westlake!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.