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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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taozen53's profile image
taozen53 
4 years ago

"Ganley BMW of Westlake is the finest car dealership I..." Ganley BMW of Westlake is the finest car dealership I have ever dealt with. All the employees there are courteous and professional. BMW is most fortunate to have this dealership under their corporate wing! 

Business response:

Thank you for this amazing review! 

smgaughan's profile image
smgaughan 
4 years ago

"Jimmy was excellent!!! He was very professional and very..." Jimmy was excellent!!! He was very professional and very knowledgeable on all the models. He worked hard to find the 330 that matched our specifications. Ian was excellent during the delivery process in reviewing the car features and tech details! 

Business response:

Thanks for the awesome review about Jimmy and BMW of Westlake! 

JSLUPO's profile image
JSLUPO 
4 years ago

"Everything was great. Took one hour which was promised...." Everything was great. Took one hour which was promised. Should have wiped off the car after washing. The service rep was excellent and she kept me informed. 

Business response:

Thanks for the great review about Brittaney and BMW of Westlake! 

JDARRI23's profile image
JDARRI23 
4 years ago

"Always quick prompt an excellent service. Is it ABC News..." Always quick prompt an excellent service. Is it ABC News Jim will go out of his way to make sure that everything run smoothly when I take my car in for service. 

Business response:

Thanks for the fantastic review about Jim and BMW of Westlake! 

1105mcv's profile image
1105mcv 
4 years ago

"very responsive and organized. didn't try to sell..." very responsive and organized. didn't try to sell anything we didn't need. just guided us through our decision and were interested in our needs. 

Business response:

Thank you for this awesome review! 

jen_429us's profile image
jen_429us 
4 years ago

"I had a great experience in the service department a few..." I had a great experience in the service department a few weeks ago. Nate was quick with helping me and got me into a courtesy vehicle I requested when I set up the appt. I never dread getting my car serviced, as I once did in the past with other dealerships that weren’t BMW ! 

Business response:

Thanks for this awesome review about Nate and BMW of Westlake! 

tgoetz's profile image
tgoetz 
4 years ago

"Very positive experience. Low pressure but thorough..." Very positive experience. Low pressure but thorough salesperson from first contact to delivery of the vehicle out of state. Love the Z4 BMW. Thank you 

Business response:

Thanks for this amazing review! 

Dzanotti71's profile image
Dzanotti71 
4 years ago

"Very professional, easy to work with. First time buying..." Very professional, easy to work with. First time buying from bmw westlake but I would consider it again in the future. Hope that the service is just as good. 

Business response:

Tha is for the great review about Jimmy and BMW if Westlake! 

SZUPONCIC's profile image
SZUPONCIC 
4 years ago

"In general the service was handled well. In hindsight,..." In general the service was handled well. In hindsight, I’m really surprised that I was required to do a general inspection on a certified BMW purchased in December. 

Business response:

Thanks for the five stars! We apologize for the inconvenience, sometimes that is necessary. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.