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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Easy to make an appointment. Excellent service. All..." Easy to make an appointment. Excellent service. All staffs are helpful. Always received best care from BMW west lake. Will continue to be your royal customer service.
Business response:
Thanks for the fantastic review!
"The service of the oil change and looking at the issue..." The service of the oil change and looking at the issue was great however John was very cocky and seemed to want to tell me I was wrong with what the problem was. Funny, the same problem with the seat belt warning light and sound going off keeps happening even after BMW checked it. I explained it’s the seat I’m in while driving. He told me not to have my purse or phone cord on the seat. I followed those directions and it happened again. I would not return to work wit... read more
Business response:
Hello, thanks for letting us know about your experience. Please give the service manager, Carl, a call at 440-887-0000 to address these additional issues. Thanks.
"Jimmy did a great job. He listened and asked questions to..." Jimmy did a great job. He listened and asked questions to find the best vehicle For us. He should us everything on the car. Thanks again jimmy!
Business response:
Thanks for the awesome review about Jimmy and BMW of Westlake!
"Very professional, polite, friendly, feels like..." Very professional, polite, friendly, feels like family. They answered all my questions to my satisfaction. I definitely will recommend this dealership to my friends and family.
Business response:
Thanks for this fantastic review about BMW of Westlake!
"Brittany was amazing! Kept me updated at all times. Thank..." Brittany was amazing! Kept me updated at all times. Thank you so much for your generosity. I plan to continue to do business with you all
Business response:
Thanks for the awesome review about Brittaney and BMW of Westlake!
"Fast, efficient and friendly. Can’t beat this service..." Fast, efficient and friendly. Can’t beat this service department. Took me early and completed the job faster than expected. The place was absolutely spotless.
Business response:
Thanks for the amazing review!
"Everything was handled very efficiently and there were no..." Everything was handled very efficiently and there were no problems I would call it a very positive experience overall! John Caruso did a an excellent job in our transaction that had some complications-
Business response:
Thanks for the great review about john and BMW of Westlake!
"Great place to buy a new BMW. They provide a great price..." Great place to buy a new BMW. They provide a great price without haggling. Sales staff is knowledgeable and friendly and happy to explain all the features of the car.
Business response:
Thanks for giving BMW of Westlake a positive review!
"Very good. Easy to schedule an appointment. 25 word min..." Very good. Easy to schedule an appointment. 25 word min is too long. Z zzz zzz z z z z z . C c cog xsz v
Business response:
Thanks for the great review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.