BMW

4.9

Automotive
Westlake, OH

About this business

Automotive Auto Detailing Auto Repair Car Dealers

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 8:00 p.m.
Tue	9:00 a.m. to 7:00 p.m.
Wed	9:00 a.m. to 7:00 p.m.
Thu	9:00 a.m. to 8:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	Closed

4.94,082 reviews

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CARNDT

4 years ago

"Staff scheduled service expeditiously and all was done to..." Staff scheduled service expeditiously and all was done to my expectations. Very good service department and they handled all requests appropriately. No complaints from the multiple service visits.

Business response:

Thank you for letting us know about your positive experience!

bktilow

4 years ago

"Everyone at BMW Westlake made the car buying process easy..." Everyone at BMW Westlake made the car buying process easy and straight forward. Would highly recommend them to anyone. Jerry was a pleasure to work with, very helpful and knowledgeable.

Business response:

Thanks for the awesome review about Jerry and BMW of Westlake!

Kissamd

4 years ago

"Brittany is so professional and absolutely was delightful..." Brittany is so professional and absolutely was delightful to deal with her Kept me informed about the status of my i8 Will always want to deal with her

Business response:

Thanks for the great review about Brittaney and BMW of Westlake!

ROY.KEATING

4 years ago

"I was greeted warmly. Communicated w frequently. Love the..." I was greeted warmly. Communicated w frequently. Love the video walk around by the tech. And it just felt like a great service experience overall.

Business response:

Thanks for this amazing review!

PATRICK.GABLE

4 years ago

"Professional interactions, accommodated scheduling..." Professional interactions, accommodated scheduling request due to issue that required quick resolution. Provided multiple options for for choices including pricing and comments and perspectives on the different tire options.

Business response:

Thank you for the awesome review about the service department at BMW of Westlake!

DRANGER0V1

4 years ago

"I love the atmosphere it us very welcoming. Brittany has..." I love the atmosphere it us very welcoming. Brittany has always been a pleasure to work with. I strongly recommend this dealership for sales and service.

Business response:

Thanks for the amazing review about Brittaney and BMW of Westlake!

Ray Z

4 years ago

"Service was good, car has been fine ever since Nate kept..." Service was good, car has been fine ever since Nate kept me informed about the parts arrival schedule. Loaner was a new 2021 3 series.

Business response:

Thanks for the great review about Nate and BMW of Westlake!

ZERIMIC

4 years ago

"Dealt with Robert on a used Volvo. He was fantastic to..." Dealt with Robert on a used Volvo. He was fantastic to work with. Very friendly and professional, helped me through the process and paperwork. Dan in finance was really friendly too. He communicated and worked with my bank to help me leave the same day with my car

Business response:

Thanks for the awesome review about Rob, Dan and BMW of Middleburg Heights!

lavender636

4 years ago

"Great service. Very friendly staff. I just wish the..." Great service. Very friendly staff. I just wish the underside of the hood and the engine had been cleaned after service was completed. Otherwise, I am very satisfied.

Business response:

Thanks for the great review! Sorry, we don't typically clean the engine compartment after service. Give service a call at 440-887-0000 if you want to stop up for it to be cleaned. Thanks.