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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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jeffrey.r.marshall's profile image
jeffrey.r.marshall 
4 years ago

"The team is very friendly, helpful and very efficient in..." The team is very friendly, helpful and very efficient in completing service for my vehicle. I particularly liked when they sent me a video of the service team member walking around the vehicle pointing out items that they had checked during my visit. 

Business response:

Thanks for the fantastic review about BMW of Westlake! 

Steve's profile image
Steve 
4 years ago

"I just recently purchased a X3, and I had a great..." I just recently purchased a X3, and I had a great experience. Nez was extremely helpful and very flexible in terms of working with my schedule. Highly recommend Nez and BMW of Westlake. 

Business response:

Thanks for the awesome review about Nez and BMW of Westlake! 

MJS's profile image
MJS 
4 years ago

"Great service once again from John Redden. This is my..." Great service once again from John Redden. This is my third vehicle that I have leased with John, and his service will keep me coming back. 

Business response:

Thanks for the awesome review about John and BMW of Westlake! 

BETHBIKES2's profile image
BETHBIKES2 
4 years ago

"The BMW Westlake Dealership is very professional,..." The BMW Westlake Dealership is very professional, excellent service, efficient and friendly staff. Easy to schedule service appointments. The Service work could be more economical though. 

Business response:

Thanks for the great review about BMW of Westlake! 

williamhein's profile image
williamhein 
4 years ago

"Great service! The team was great and they did a great..." Great service! The team was great and they did a great job at helping. Wait was minimal and they even washed my car and floor liners! Loved it! 

Business response:

Thanks for the fantastic review about the team at BMW of Westlake and BMW of Middleburg Heights! 

bmw-wrx's profile image
bmw-wrx 
4 years ago

"Brittaney did a great job to resolve my issue with BMW..." Brittaney did a great job to resolve my issue with BMW assist. She kept me up to date on the progress to fix my car until it was delivered. Greatly appreciated. 

Business response:

Thanks for letting us know about your positive positive experience with Brittaney and BMW of Westlake! 

tcaridi's profile image
tcaridi 
4 years ago

"Excellent service diagnostics and quality. Jim Strunk is..." Excellent service diagnostics and quality. Jim Strunk is my trusted advisor when it comes to managing my BMW 330i. He has consistently delivered on BMWs promise of responsiveness and quality throughout the 10+ years I've been coming to this service center. 

Business response:

hanks for the great review about Jim and BMW of Westlake! 

YONGDEVANEY's profile image
YONGDEVANEY 
4 years ago

"Wonderful service. We asked to add a trailer hitch to..." Wonderful service. We asked to add a trailer hitch to our 2020 X5. The crew did a great job and we are very pleased with the result. 

Business response:

Thanks for the great review! 

Chris G.'s profile image
Chris G. 
4 years ago

"Great and super friendly service. While waiting, they..." Great and super friendly service. While waiting, they provided updates on the time and work. The paperwork was done ahead of time so I could leave as soon the car was serviced. Recommended! 

Business response:

Thanks for the positive review about BMW of Westlake! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.