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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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DAVID.DUNSTAN888's profile image
DAVID.DUNSTAN888 
4 years ago

"Very helpful sales and service teams....have purchased..." Very helpful sales and service teams....have purchased multiple vehicles and only positive experiences. BMW Westlake’s location and personnel will keep me coming back. 

Business response:

Thanks for this great review and your loyalty to BMW of Westlake! 

MMDJOHAN's profile image
MMDJOHAN 
4 years ago

"The staffs, especially John is excellent!He’s very..." The staffs, especially John is excellent! He’s very courteous and recognizes you by name and cars we own. Always a pleasant experience. Dealer is very clean and everyone is very polite. 

Business response:

Thanks you for this awesome review about john and BMW of Westlake! 

Tom's profile image
Tom 
4 years ago

"We were in a hurry to get a car, and Ken Delk helped get..." We were in a hurry to get a car, and Ken Delk helped get us the perfect car. He facilitated a swift and easy delivery. And the" Genis (Justin)" made sure everything was in good order before we left 

Business response:

Thank you for this awesome review about the team here at BMW of Westlake! 

WHELPLEYCARL's profile image
WHELPLEYCARL 
4 years ago

"Awesome and fast. Great service. Will be back when it..." Awesome and fast. Great service. Will be back when it need anything else for my cars. Everyone was wearing masks and the place was very clean and safe. 

Business response:

Thank you for letting us know about your positive experience at BMW of Westlake! 

NELSONTUCK's profile image
NELSONTUCK 
4 years ago

"I really like the convenience of getting a rental car for..." I really like the convenience of getting a rental car for every service. Cassie and Christian in the service department are always friendly and accommodating 

Business response:

Thanks for the awesome review about Cassie, Christian and BMW of Middleburg Heights! 

Abay Suleimenov's profile image
Abay Suleimenov 
4 years ago

"Truly felt like I was in well mannered society with..." Truly felt like I was in well mannered society with service that exceeds expectations. It felt comfortable and relaxing knowing that I can place my trust in high professionalism displayed by dealership staff. 

Business response:

Thank you for taking the time to write this review about your positive experience at BMW of Westlake! 

marybethandtom111's profile image
marybethandtom111 
4 years ago

"Great dealership working with the folks in Service is..." Great dealership working with the folks in Service is always a pleasure. Have had my car for 10 years and have had zero issues with the folks at Ganley in keeping the car maintained and going through the years. 

Business response:

Thank you for taking the time to write this positive review about BMW of Westlake, we appreciate your loyalty! 

RSEVERA33's profile image
RSEVERA33 
4 years ago

"Great service from John. He was able to order my car and..." Great service from John. He was able to order my car and have it come in exactly when I wanted. Very professional throughout the process. 

Business response:

Thanks for the awesome review about John and BMW of Westlake! 

Sdk72r's profile image
Sdk72r 
4 years ago

"Jim is always on top of it. Does a great job. Very..." Jim is always on top of it. Does a great job. Very responsive to calls and questions that I may have. Would recommend him to any of my friends 

Business response:

Thanks for the great review about Jim and BMW of Westlake! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.