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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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BROOKSCOM4's profile image
BROOKSCOM4 
4 years ago

"The waiting aria was not very comfortable but the staff..." The waiting aria was not very comfortable but the staff was very accommodating. Every one was very efficient and friendly. Was very impressed with the quality of communication between your service department and my self. 

Business response:

Thanks for giving BMW of Middleburg Heights five stars! 

b-drury@hotmail.com's profile image
b-drury@hotmail.com 
4 years ago

"Five star experience with the service department. Jim..." Five star experience with the service department. Jim Struck is courteous, knowledgeable, and efficient. The video of the inspection is a great idea. The communications level is best in class. Keep up the good work. 

Business response:

Thank you for the great review about Jim and BMW of Westlake! 

kwschuster's profile image
kwschuster 
4 years ago

"Jim Strunk in Service always takes such good care of me...." Jim Strunk in Service always takes such good care of me. He is efficient and very communicative and I appreciate him very much. He is always on top of the issues 

Business response:

Thanks for the awesome review about Jim and BMW of Westlake! 

jakekmartin's profile image
jakekmartin 
4 years ago

"Excellent team at BMW Westlake. Excellent service...." Excellent team at BMW Westlake. Excellent service. Communication was great and the video review of my car was unexpected and awesome. thank you again for the help. 

Business response:

Thanks for the great review about the team here at BMW of Westlake! 

ckleibold's profile image
ckleibold 
4 years ago

"They help me keep my “vintage” BMW Z4 in tip top..." They help me keep my “vintage” BMW Z4 in tip top condition. Reliable, friendly, and knowledgeable The service reminders/appointments help keep me on schedule. 

Business response:

Thanks for the great review about BMW of Westlake! 

SSINITO's profile image
SSINITO 
4 years ago

"Bmw of west lake really went above and beyond. I cannot..." Bmw of west lake really went above and beyond. I cannot thank Ken and Adam enough, they made the process so easy and simple. Love my new car! 

Business response:

Thanks for giving Ken, Adam and BMW of Westlake an awesome review! 

bryan.c.willhoite's profile image
bryan.c.willhoite 
4 years ago

"A modern and clean service facility with helpful and..." A modern and clean service facility with helpful and knowledgeable service staff. My car was ready when promised. My car was washed, but would be nice to have the carpets swept too. 

Business response:

Thanks for the great review about Jim, Nate and BMW of Westlake! 

LRGOINES's profile image
LRGOINES 
4 years ago

"Really enjoyed doing business with the company. Very open..." Really enjoyed doing business with the company. Very open and knowledgeable about the 2017 750i bmw. The car looks beautiful and runs as advertised by its' reviews. 

Business response:

Thanks for the great review, enjoy your new 7 Series! 

JBALLARD701's profile image
JBALLARD701 
4 years ago

"John did a great job of getting my BMW 335d diesel..." John did a great job of getting my BMW 335d diesel serviced, arranging for my loaner, and keeping in touch by text. First rate service! 

Business response:

Thanks for the awesome review about John and BMW of Westlake! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.