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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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NABSTER216's profile image
NABSTER216 
4 years ago

"Nate was Very professional and gave me a breakdown of..." Nate was Very professional and gave me a breakdown of what exactly my vehicle needed would trust this dealerships advice based on how i was treated excellent service 

Business response:

Thanks for the fantastic review about Nate and BMW of Westlake! 

Jane's profile image
Jane 
4 years ago

"First time in for service with my new car.. Excellent!..." First time in for service with my new car.. Excellent! Glad I picked this location for service. Will use this location from now on. Thanks. 

Business response:

We're glad your first visit was positive! Thanks for taking the time to write this review and we appreciate your loyalty! 

LWFOUR80's profile image
LWFOUR80 
4 years ago

"John was able to get me in the same day with a dead..." John was able to get me in the same day with a dead battery with a moments notice. John has helped me out twice in rare immediate situations. Thanks so much John! 

Business response:

Thanks for the fantastic review about John and BMW of Westlake! 

TADELSBERG's profile image
TADELSBERG 
4 years ago

"Did an excellent job of fixing the problem and keeping me..." Did an excellent job of fixing the problem and keeping me up to date while performing the work. Jim was very friendly and professional. Thank you for all your work! 

Business response:

Thanks for the great review about Jim and BMW of Westlake! 

samnasif67's profile image
samnasif67 
4 years ago

"Ken was very helpful, he went far and beyond what we..." Ken was very helpful, he went far and beyond what we expected. He did his best to give us the deal that we asked for. 

Business response:

Thanks for the great review about Ken and BMW of Westlake! 

MURRIEISPHORDING's profile image
MURRIEISPHORDING 
4 years ago

"BMW of Westlake was great. I had to take my car in for..." BMW of Westlake was great. I had to take my car in for an Air Bag recall. They got me in and out quickly...washed my car. Excellent service! 

Business response:

Thanks for this awesome review about BMW of Westlake! 

BMWARNICA's profile image
BMWARNICA 
4 years ago

"I have dealt with John Cordell on numerous occasions and..." I have dealt with John Cordell on numerous occasions and he has always been accommodating to my concerns and needs. It has been a pleasure to deal with John when getting service for my BMW. 

Business response:

Thanks for the awesome review about John and BMW of Westlake! 

cedarhank's profile image
cedarhank 
4 years ago

"Scheduled to fit my day, in and out quickly. New tire..." Scheduled to fit my day, in and out quickly. New tire mounted, balanced and put on the car when I needed it so I could get back on the road 

Business response:

Thanks for this fantastic review about BMW of Middleburg Heights! 

LPRUSAK1212's profile image
LPRUSAK1212 
4 years ago

"Britney in customer service always does an outstanding..." Britney in customer service always does an outstanding job as well as Nez who always goes above and beyond no matter what I need when I visit 

Business response:

Thank you for leaving such positive feedback about Brittaney and Nez! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.