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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I purchased my first BMW, and was thrilled with the..." I purchased my first BMW, and was thrilled with the excellent customer service, communication, and responsiveness throughout the buying process. Efficient delivery experience. Highly recommend!
Business response:
Thanks for the fantastic 5-star review about BMW of Westlake!
"Kelly Cavanagh did an outstanding job for us from..." Kelly Cavanagh did an outstanding job for us from initially taking my car, discussing the deatils about the car we were interested in, coordinating the purchases agreement to delivering the car. Thank you!
Business response:
Thanks for the awesome review about Kelly and BMW of Westlake!
"Had my brakes, rotors and tires replaced. The car runs..." Had my brakes, rotors and tires replaced. The car runs like a dream now. Cassie in the service department was great to work with. Received a loaner car for the all day service.
Business response:
Thanks for letting us know about your positive experience with Cassie and BMW of Middleburg Heights!
"Just purchased a 2021 540i xdrive......great..." Just purchased a 2021 540i xdrive......great car....correction, amazing car.....great working with Nez and Dirk....they embody the 3 P's...... very Professional, extremely Pleasant and the purchase was Painless......Jay & Sally
Business response:
Thanks for this awesome review about your experience with Nez, Dirk and BMW of Westlake!
"Just purchased a 2021 BMW 340i xdrive which I love. Dealt..." Just purchased a 2021 BMW 340i xdrive which I love. Dealt with John Redden and Dirk Steffen. Both were very professional and informative. Received a good deal on the car. This is the third BMW I have purchased from BMW Westlake. There is never any pressure. I recommend this dealership very highly.
Business response:
Thanks for the fantastic review about John, Dirk and BMW of Westlake!
"Job well done by Christian and his guys. Great atmosphere..." Job well done by Christian and his guys. Great atmosphere in the shop.Great communication skills by everyone I talked to. I could've used a loaner though😃
Business response:
Thanks for the great review about Christian and BMW of Middleburg Heights. We always do our best to get everyone into a loaner vehicle, sorry we couldn't do that this time.
"They were extra nice and great servicemen. I came from..." They were extra nice and great servicemen. I came from another state to get car and they had it clean and gassed up for the road trip home. Also they go me the easiest financing that I have had in 20 years.
Business response:
Thanks for the awesome review about the team at BMW of Middleburg Heights!
"Cassie does a great job and has a very pleasant attitude...." Cassie does a great job and has a very pleasant attitude. I enjoy talking to her every time I contact BMW. She gets everything done that needs to be done. She is a great Service dept member. Thank you
Business response:
Thanks for the awesome review about Cassie and BMW of Middleburg Heights!
"I appreciated Dirk's knowledge of the vehicles, attention..." I appreciated Dirk's knowledge of the vehicles, attention to detail and patience. It was a very painless process and Dirk kept me updated on the progress of my car's assembly and transportation status.
Business response:
Thanks for this great review about Dirk and BMW of Westlake!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.