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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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Lascolapop's profile image
Lascolapop 
5 years ago

"Jimmy was a pleasure to work with! I Would recommend him..." Jimmy was a pleasure to work with! I Would recommend him to anyone and I will be back to see him again. Thanks my friend ! 

Business response:

Thank you so much for your wonderful review! We are thrilled that Jimmy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of Westlake! 

JEBEARDSLEY's profile image
JEBEARDSLEY 
5 years ago

"Excellent sales experience from beginning to end! Adam..." Excellent sales experience from beginning to end! Adam and Dirk were very attentive to my needs. I would definitely recommend to others and I will be a return client. 

Business response:

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Adam and Dirk could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! 

DAVE.VONDERAU's profile image
DAVE.VONDERAU 
5 years ago

"Thanks to BMW and the professional service provided...." Thanks to BMW and the professional service provided. Christian is always there to provide professional help. Any questions I have asked were addressed and answered in a timely matter. 

Business response:

Thank you for taking the time to share your feedback with us, Dave. We work hard to make sure our guests have an exceptional experience. We look forward to sharing your comments with Christian, and our team! 

Coreyraub's profile image
Coreyraub 
5 years ago

"Good overall xperience. Dealer got me in quickly. Appt..." Good overall xperience. Dealer got me in quickly. Appt ran about 1 hr longer than estimated. The quote on brakes was double other service centers. 

DELLIS1480's profile image
DELLIS1480 
5 years ago

"Great place to get your car serviced. Got me in quick..." Great place to get your car serviced. Got me in quick and a loaner to go about my day. Car was done a few hours later. Great place that cares about their customers! 

Business response:

It's great to hear that Cassie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of Westlake! 

s14mohr's profile image
s14mohr 
5 years ago

"BMW of Middleburg Heights did a great job, as always...." BMW of Middleburg Heights did a great job, as always. Cassie is a pleasure to work with and the entire team made the drop off and pick up processes simple and efficient. 

Business response:

Thanks for sharing your thoughts about your experience with BMW of Westlake. We appreciate your business and hope to see you again soon! 

HEATHER.MCQUADE's profile image
HEATHER.MCQUADE 
5 years ago

"Cassie has always been the best advisor she’s know her..." Cassie has always been the best advisor she’s know her stuff and is quick! Great personality. Always enjoy seeing her and feel very confident with her recommendations. 

Business response:

Thank you, Heather, for choosing BMW of Westlake, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 

JUZTYY's profile image
JUZTYY 
5 years ago

"Amazing place I will definitely come back again the work..." Amazing place I will definitely come back again the work I need done got completed in a very timely manner the people here are awesome 5 stars 

Business response:

Thank you for your business and this review. We're happy to hear Christian and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 

BRIANJDRESSLER's profile image
BRIANJDRESSLER 
5 years ago

"Friendly helpful staff. I was well informed every step of..." Friendly helpful staff. I was well informed every step of the way. It was an easy and enjoyable experience. I will continue to use them for all my BMW needs. 

Business response:

Brian, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance with your BMW needs. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.