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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have had three cars purchased from BMW silver spring for my friends and my family. Every single time I had excellent interaction with them and have got great deals. These people are professional, very courteous, knows BMW's inside out and not pushy at all. They have given me and my friends the time needed to make a sound decision on the specific model of car. If it was loaner car, Sebastian went the extra mile to make sure the car we looked at was ready for a test drive. All three cars that we got have performed as per tru... read more
We have found the servicing and sales at this dealership to be awesome; everyone is friendly, courteous, helpful, and very very service-oriented. We have had experiences with other dealerships in the area and we actually will drive farther to use this location. The people and the service are exceptional.
Karen Herbert and Joanna McCarthy were incredible to work with when looking at a new car. They made the process both easy and enjoyable! I would highly recommend them to anyone looking to buy or lease. In fact, I already have! Joanna and Karen's attentiveness to what is important to you in a vehicle to their knowledge of each vehicle was incredibly comprehensive.
Great overall experience. Everybody was friendly and went out of their way to make it a great experience. Went above and beyond. Much appreciated! Very different experience from other dealerships!!!
This is my second trip back to BMW of Silver Spring. Karen Herbert and the team of pros provided outstanding service, follow up and a no pressure caring approach! I will not hesitate for a second to recommend her or return to the dealership when I am ready for a new BMW! M. Basile- Spring, MD
Business response:
Good morning! Thank you so much for your kind comments. BMW of Silver Spring is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.
I recently purchased a 320i xDrive Sedan from Karen Herbert at BMW of Silver Spring. From the first contact, Karen was upfront and aggressive with her pricing. Karen spent an extraordinary amount of time searching for the car that met my exact specifications! Karen was very responsive and courteous and made an anxious car-buying experience a comfortable one. I highly recommend Karen and BMW of Silver Spring.
Business response:
Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Karen Herbert led you to your new BMW 320i xDrive Sedan, and we will certainly share your feedback with her. Please do not hesitate to call or pop back in to see us at BMW of Silver Spring. Thank you again and have a great day!
Ron was a very personable, professional car salesman. There was no pressure in closing the deal. He provided really good customer service and follow up. Thanks Ron!
Great customer service and competitive pricing on certified pre-owned vehicles. Ron was a terrific salesman. Their follow through made the car buying experience pain less.
We have been clients since 2006. We continue to appreciate the excellent way in which we are treated by staff. Purchasing this vehicle reaffirmed that assessment. Every person with whom we interacted provided detailed information and explanations and ensured that our time was well spent. I continue to recommend this dealership to others.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.