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BMW

4.8

About this business

Location details

3211 Automobile Blvd, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.88,414 reviews
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Kaymergonzalez's profile image
Kaymergonzalez 
2 years ago

The service at the dealership was great and helpful. Everything was done properly and professionally. 

Business response:

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels! 

valeriethomas072069336@gmail.com's profile image
valeriethomas072069336@gmail.com 
2 years ago

Phenomenal job Brittany! !!!!My daughter was smiling all day in her new BMW X6 M50 i.Your customer service was on point. You made us feel very welcome!!!!Will send business your way !!!!We appreciate you!!!!!!Thanks!!!!😘🤗🤗 

Business response:

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring! 

Sabrinacesta's profile image
Sabrinacesta 
2 years ago

Dealership was wonderful to work with - very accommodating, helpful, and communicated every step of the way. Desirea specifically was a blessing 

Business response:

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care! 

Valencia Thomas's profile image
Valencia Thomas 
2 years ago

Brittany was amazing. She’s very professional and she will get the job done!!! I was literally was in and out. She’s the best!!!! 

Business response:

Hi Valencia, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Please don't hesitate to reach out if there's anything additional we can do for you. 

Betty's profile image
Betty 
2 years ago

David and Gen made my purchase experience of a new X3 a smooth one from start to finish. They were professional and very knowledgable and made sure all my questions were answered. This is my second purchase from David and I appreciate his patience, helpful assistance and genuine kindness throughout the processs. 

Business response:

Hello Betty, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care! 

mia60gs's profile image
mia60gs 
2 years ago

I have had the opportunity to work with Gen on several occasions and he has always been very courteous. I was able to get answers to my questions and resolve for my problem in a professional manner. 

Business response:

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care! 

jstamps21's profile image
jstamps21 
2 years ago

Outstanding experience working with Gen Awanohara and Eric Lovo for my lease return and purchase. Gen was great in explaining the financing options and getting the best possible terms. My second time with Eric as client advisor, and he is knowledgeable, professional, and helpful. Both were patient and both worked hard to make the deal come together. 

Business response:

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Xmarin87's profile image
Xmarin87 
2 years ago

Great customer service, ask for Rachel and she’ll take care of all your maintenance needs. 

Business response:

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team is available should you require any extra help. 

Zehraasad3's profile image
Zehraasad3 
2 years ago

Wonderful experience. Desirea is very friendly and helpful. Aaron was great in finance. Joanna the manager was very friendly also. Over great experience. 

Business response:

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 8,414 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.