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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Karen responded to my inquiry immediately and was very patient walking me thru the purchase process. She made me feel at ease as buying a car generates high anxiety. She assured me that she would not leave me after the purchase but would be available for any additional questions.
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Brittany was wonderful to work with. She spent so much time with me explaining all the details of the X5 hybrid and answered every question I had. She honestly cared about my buying experience and wanted it to be exciting and pleasant. That is more than I’ve ever encountered in any other dealership. Going to Annapolis would have been much more convenient, but I chose BMW of Silver Spring because of Brittany’s professionalism. In general, regarding the dealership, my X5 needed to be built and it was done in a timely manner. W... read more
Business response:
Hi Karen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Brittany Barrett is an excellent advisor at BMW of Silver Spring! She is highly professional, knowledgeable, responsive, and helpful. She went above and beyond to ensure the best customer experience. I would highly recommend Brittany, and greatly appreciate her level of detail throughout my car buying process.
Business response:
Hi Elizabeth, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!
Nate was a great help with purchasing my car. He provided helpful answers to all of my questions and kept me updated throughout the car buying and manufacturing process. Would definitely recommend!
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!
I had an amazing experience and great service. Grant King was my rep and made the entire experience better and easier for me. I wish I had a Grant everywhere I went.
Business response:
Hi Jamil, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Very proactive and professional BMW salesman! Always follows up and he is a man of his word
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Kyle helped us since day 1 to find us the best possible deal, delight us with add-ons. He was very responsive and accommodative of our schedule and extremely pleasant to converse, deeply knowledgeable about the features and services. Gen was extremely professional, personable and treated us well. He understood our requirements correctly and suggested relevant maintenance and care packages which made great sense.
Business response:
Hi Shar, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Christian was amazing and helped us find the truly perfect car with a great price!
Business response:
Hi Chris, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Safe travels!
Roberto and Jhonayra were a dream team for me! This was the best car buying experience I have ever had. I will work with them again in the future because they put the customer first and it doesn’t feel like the sale is all that matters to them. They want you to be happy with your purchase and experience. They helped me from start to finish, were available for all my calls, questions, etc. I will certainly want to work with them both again on my next car purchase. Thank you for your kindness and support with the car buying pr... read more
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.