BMW

4.8

Automotive
Silver Spring, MD

About this business

Automotive Auto Repair Car Dealers Used Car Dealers

Location details

3211 Automobile Blvd, Silver Spring, MD, 20904, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 9:00 p.m.
Tue	9:00 a.m. to 9:00 p.m.
Wed	9:00 a.m. to 9:00 p.m.
Thu	9:00 a.m. to 9:00 p.m.
Fri	9:00 a.m. to 8:00 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	Closed

4.88,414 reviews

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jslusher

5 years ago

"Excellent and easy" After visiting several other dealerships, I came into BMW Silver Spring where not only did I find exactly what I was looking for, but the overall experience was terrific. Eric Lovo was professional, highly knowledgeable, and made the whole process easy. I highly recommend both Eric and BMW Silver Spring.

Business response:

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

RR Mikey

5 years ago

"Great shopping experience in tough times" I just leased a new 2020 BMW X1 from BMW of Silver Spring. I had a great experience. Because of the Covid-19 quarantine, I had to do most of the deal on the phone and through email. Having dealt with Karen Herbert before, I asked for her again and again, she came through. Pricing was very aggressive, clear cut and the vehicle I wanted was in their inventory. We agreed to terms and arranged to pick up the car on a Saturday. Everything was in order, the paperwork went smoothly and the... read more

Business response:

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

charleyhammel

5 years ago

"I found a car online that I was interested in. After..." I found a car online that I was interested in. After sending a message to the dealership, I was contacted within the hour by Eric Lovo. He was polite, knowledgeable and flexible with scheduling. I met him the next day for an X6 test drive. Although I decided not to purchase, Eric contacted me the next day to ensure that all of my questions were answered. If things change I’ll definitely go back to Eric.

Business response:

Thank you for taking the time to share your experience with BMW of Silver Spring. If you have any other questions please feel free to give us a call. Have a great day!

thePierre

5 years ago

"Professional and Non-Pushy!!!" First time experience with this dealership and out of the 2 other BMW dealers I've done business with in this area this is easily the top. I came in with a pretty rigid budget and already approved for finance with my credit union. I met Mr. Askew (who called me the day prior to schedule an appointment) who was courteous, knowledgeable, professional, friendly, communicative, understanding and most importantly a GREAT listener who was non-pushy or rushing despite having additional clients. It sa... read more

Business response:

We're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

MRios

5 years ago

"I had a great experience at BMW of Silver Spring. Will..." I had a great experience at BMW of Silver Spring. Will definitely recommend Eric Lovo to friends and family. They really made me feel like family.

Business response:

ahmedati

5 years ago

"The entire staff was professional and courteous. They..." The entire staff was professional and courteous. They made it very clear that my business was important to them. I could feel they wanted a convey a pleasant experience to also have me come back in the future.

Business response:

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

MGOBlueDC

5 years ago

"My husband and I had a great experience buying an X3 from..." My husband and I had a great experience buying an X3 from BMW of Silver Spring and could not recommend Gen Awanohara, our client advisor, more! He took us on a couple test drives and thoroughly answered all of our questions. He was incredibly nice and very honest, which the process of buying a car as easy as possible. Thanks so much, Gen! Anyone who works with him is in great hands!

Business response:

DC CounselorJoseph

5 years ago

"Ron Askew was outstanding. My shopping experience with..." Ron Askew was outstanding. My shopping experience with BMW of Silver Spring was awesome primarily due to Ron. He worked with me from start to finish with the entire sales process and I always felt comfortable and he had my best interest. Ron is an asset to your organization and thank you Ron for your professionalism and expertise.

Business response:

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

Taylor H

5 years ago

"Could not have been an easier and more enjoyable process!" Eric made every step of this process easier than the one before. His attention to detail and customer service was top notch. Any questions I may have had were answered promptly and with detail, and anytime I needed something changed or updated, Eric and and his team jumped right on it. From identifying the car, all the way to delivery, Eric made us feel like we were his number one customer due to his attention and caring approach to the selling process. Would highly... read more

Business response:

Hi Taylor, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.