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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"My mom and I were assisted by Gen Awanohara in sales and..." My mom and I were assisted by Gen Awanohara in sales and Julia Plummer in finance. Both were extremely helpful. They were able to finalize the price we were looking for, the monthly payment and the vehicle maintenance / warranty package. Thank you guys!
Business response:
We're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
"Working with Eric was great we couldn’t close the deal..." Working with Eric was great we couldn’t close the deal but through no lack of him trying to find me a build allocation that was near impossible given the impact of COVID19. I was referred to him by a fellow BMW enthusiast who did close a deal with him and had a great experience and I can see why. He answered all my questions honestly and put in the time to fight for a great overall price. Hopefully in the future we get another opportunity to work together. Keep up t... read more
Business response:
We strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our customers. Reviews like yours help us to continually improve.
"We recently purchased a new car with the help of Karen..." We recently purchased a new car with the help of Karen and had an 5 star experience all around! Her knowledge of the car and personal experience helped us immensely - we couldn't be any happier. I will add the dealership followed all protocols for Covid - I felt safe and secure being in the dealership and taking a test drive. Thank you Karen for a wonderful process.
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
"First time buyer and Karen couldn’t have made the process..." First time buyer and Karen couldn’t have made the process any easier!! You need any vehicles new or used don’t hesitate go see Karen!
Business response:
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Awesome BMW dealer" Thank you, Gen Awanohara, answered all our question and make this smooth and easy purchase, highly recommended. The Dealer has many different models to choose from and the financing options are outstanding.
Business response:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!
"Amazing service and experience - We love our car!" We had a great experience at BMW of Silver Spring. Our salesperson, Gen Awanohara, was fantastic to work with - very professional, helpful and hassle free. He also drove a long distance to pick up the car we wanted which was located at another dealership, so that we can have the car for an extended trip! Thanks Gen and BMW Silver Spring! We highly recommend this dealership.
Business response:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!
"We had a great experience" We had a great experience at BMW of Silver Spring. We were assisted by Scott who came in on his day off. We were pleased with the diversity within the dealership. That means a lot to us when patronizing a business. Everyone made us feel welcomed and comfortable. Julia, the Business Manager, was very nice and funny. She made our financing experience painless. We travelled three hours to go to Silver Spring and they made it worth our drive. Thank you Scott and Julia.
Business response:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!
"I recently purchased a vehicle with the help of Gen and..." I recently purchased a vehicle with the help of Gen and Iso. The whole process was easy and very smooth. They were very friendly and answered all my questions. Overall I am completely satisfied with my experience. I would highly recommend reaching out to Gen for your next vehicle purchase!
Business response:
Hello Cindy, Thank you for taking the time to share your wonderful experience with Gen at BMW of Silver Spring. We are pleased to hear that this process was simple and stress free. Enjoy your new ride!
"Ron was wonderful and helped make a dreadful process easy " Today I purchased my dream car (a 2017 x1) from Ron Askew and he helped make a dreadful process easy. From the moment I walked in, I felt at ease and he literally guided me through each step of the process without any pressure. I'm beyond excited to be a new BMW customer and Ron/BMW of Silver Spring will be my go-to dealership from now on.
Business response:
Rebecca, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.