BMW

4.8

Automotive
Silver Spring, MD

About this business

Automotive Auto Repair Car Dealers Used Car Dealers

Location details

3211 Automobile Blvd, Silver Spring, MD, 20904, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 9:00 p.m.
Tue	9:00 a.m. to 9:00 p.m.
Wed	9:00 a.m. to 9:00 p.m.
Thu	9:00 a.m. to 9:00 p.m.
Fri	9:00 a.m. to 8:00 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	Closed

4.88,414 reviews

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kryu

5 years ago

"Nice Experience with Gen in BMW of Silver Spring" My sister drove a BMW X1 and it was a good car. I became interest in X3. I found a good used X3 and contacted BMW of Silver Spring. Gen Awanohara at sales contacted me and sent information packages such as photos, BMW certified used car inspection in advance before my test drive. Gen was very helpful, courteous, prepared and responsive. He explained well about a car and tried to help me find a good car for me and financial deal. I will definitely recommend him up for family ... read more

Business response:

Hello, Thank you for taking the time to share your wonderful experience with the staff at BMW of Silver Spring. We are pleased to hear you found our staff to be helpful during this process. Enjoy your new ride!

Sunnylove624

5 years ago

"Gen was a great salesmen! He was very well informed and..." Gen was a great salesmen! He was very well informed and extremely helpful in helping my daughter decide what kind of car she wanted ( he even brought up a YouTube video comparing different models). While we ultimately decided to go with a different car, our experience with Gen was a enjoyable one, he really made the experience of buying a luxury car a true luxury. If you're thinking about buying a BMW, ask for Gen, you won't go wrong!!

Business response:

Hello, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

George S

5 years ago

"Great Experience at BMW of Silver Spring" I traded my 2014 X3 for a 2020 X3 at BMW of Silver Spring. I saw the 2020 X3 at their website. When I went there the website description was spot on. I worked with Ron Askew who was professional, personable and customer oriented. He answered my questions, offered a fair price and we closed the deal. Iso Ebong handled the financing piece and was also professional and personable. Overall, a great experience.

Business response:

Hi George, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

a.d.t.123

5 years ago

"High end experience with a great price" Our family was in the market for a mini van and BMW of Silver Spring had a very nice used one. Ron Askew was professional, courteous and went further than any other sales person we had interacted with to get my family's business. He was low pressure and went out of his way to make us happy. I will definitely look him up for our next family vehicle. This dealership makes you feel like a cared for customer. Even the little things like the complimentary iced coffees, giving us a final ve... read more

Business response:

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Dino T.

5 years ago

"Highly Recommend BMW of Silver Spring " Had a fantastic experience buying my vehicle from BMW of Silver Spring. Gen Awanohara, my client advisor, is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service from both Gen and Julia. Highly recommend going to Gen and BMW of Silver Spring if you're in the market for a new car!

Business response:

Dino, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Tran8450

5 years ago

"Used Car buying" Drove from out of state. Solid experience with Ron. He was kind and courteous. Throughout the experience, he was responsive, via phone or email. He was able to answer many of my questions.

Business response:

Mr Donald Floyd

5 years ago

"We appreciated the professionalism and Karen Herbert's..." We appreciated the professionalism and Karen Herbert's superior knowledge of the BMW brand. She made the experience that much more exciting and we would recommend friends & family to do business with her. We loved how comfortable she made us and the extensive time she spent explaining things to us.....and it didn't hurt that she was a diehard Ravens fan like us!! Lol

Business response:

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Rin

5 years ago

"Excellent Customer Service with Great Deals " This is the second BMW we've leased from Karen Herbert and both times we had a pleasant experience. My husband hates shopping for cars when our lease is due to expire so it's not pretty watching him negotiate. However, we didn't feel like we were taken for a ride. I would highly recommend BMW of Silver Spring

Business response:

coolvinski

5 years ago

"Ron and Brandi were great!..We basically did everything..." Ron and Brandi were great!..We basically did everything we could do over the phone. He fought for me and got me good deal on my trade which was a BMW that needed over 4k worth of work. They got the car I wanted brought over from another BMW dealership. No tricks, no upcharging.

Business response:

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!