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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"This dealership is awesome!" It has been nearly a year since I have bought my car, and Mrs. Herbert still keeps in touch with me regularly. Buying a car from here, was so much more then that; it was truly getting additional family. I love working with Mrs. Herbert and the team here. They have made all of the difference when it comes to car buying.
Business response:
Hi Marylandbmw, it means so much to us that you chose our dealership for all your automotive needs! In order to deliver the best experience possible, we try to set high expectations for ourselves. Thank you so much for your kind review; we are happy to pass along your comments to Mrs. Herbert and the team here at BMW of Silver Spring! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"I’ve been a Silver Spring customer for almost 5 years...." I’ve been a Silver Spring customer for almost 5 years. I’ve been fortunate enough to work with John when seeking a loaner many times. He has always been courteous, is the consummate professional and goes the extra mile when possible. His smile is infectious, as I easily have come in there stressed or in a rush while managing the tons of things I have to do- but his patience, smile, and thoroughness always makes me feel at ease. I appreciate him so much, he’s a keepe... read more
Business response:
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions, we will be more than happy to assist you! Safe travels!
"Fabulous Purchasing Experience" I’d like to take a moment to give Karen Herbert of BMW Silver Spring 5 stars! I have been leasing BMW’s for as long as I can remember. My current X3 lease came from this BMW dealership three years ago; however, the sales person I dealt with was no longer there. My lease is due to end December 3, 2019. I started doing my research in October for my next BMW X3 lease. I spoke to a couple of salespeople at different BMW dealerships as well as one or two at the Silver Spring dealership. I found mo... read more
Business response:
Shari, thank you for your positive review. We're glad to hear that you found Karen here at BMW of Silver Spring so helpful in the purchase of your new BMW X3 30i. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Lonnie responded to my call quickly with the information..." Lonnie responded to my call quickly with the information I was looking for to determine if this 2017 BMW 440i convertible was right for me. Unfortunate the car did not match what I was looking for but I had a positive experience due to Lonnie.
Business response:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!
"Excellent Experience" Greetings, I recently purchased a 2020 x3 vehicle from David Davila at BMW of Silver Spring, MD. It was such a pleasant experience purchasing a car from David Davila and his team because of the personal touch. David was a breath of fresh air and I enjoyed doing business with him. If you are looking to purchase a car, I recommend visiting BMW of Silver Spring and make sure you ask for David Davila. Yolanda
Business response:
Congratulations on your new 2020 X3, Yolanda! If you have any additional needs or questions, David and the team will be more than happy to assist you! Safe travels!
"Karen made it a worthwhile experience" To God be the glory for a worthwhile car buying experience. I am not rating the dealership. I am rating Karen Herbert Client Adviser, BMW of Silver Spring. Karen went above and beyond what was necessary to complete this transaction. I was not looking for much in terms of features. However, by listening to what I needed, she quickly located a car for me. Without being pushy, Karen was knowledgeable about extra features included and looked towards the future in explaining their valued ca... read more
Business response:
We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"New BMW x3" Max Moyer, BMW of Silver Spring and the entire MileOne family were incredible to work with. I would highly recommend this dealership. Thank you for such and easy and pleasant car-buying experience.
Business response:
Ameyers, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Exceeds Expectations on ALL Accounts" I recently purchased my 5th BMW from BMW of Silver Spring. My Sales Advisor, Karen Herbert, has taken the time to get to know me over the years and ensures that she provides customer service tailored to my busy schedule and meets all of my needs. Moreover, she pays attention to the details--details matter to me. Joanna McCarthy walked me through finance options years ago in her position as a Finance Manager. She has since been promoted to Sales Manager but makes sure that anyone in her ... read more
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
"I was very satisfied with the costumer service. Great..." I was very satisfied with the costumer service. Great exchange with Lonnie and Julia. All my questions were answered. I just hoped I had a much better deal on the car I bought.
Business response:
Thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.