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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I start off by saying that Karen has great patients and..." I start off by saying that Karen has great patients and has a great knowledge on her BMW. One thing I seen about Karen is that she knew I was not so familiar with BMW and I didn’t knew what I really want but she made me understand a whole lot about the car but she very nice and can tell you about everything and she try’s her best to give you a good deal and try to understand how much you are looking to spent one thing about here also is she is a person you can trus... read more
Business response:
Hugop97, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. We're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Outstanding Service" In his capacity as a BMW Genius, Mikhial did an outstanding job explaining all the safety and performance features of my new car. He gave all the time I needed and was very patient answering all my questions. He is an example of what good customer service is all about and why BMW of Silver Spring has such an exemplary reputation.
Business response:
Eagle247, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. We're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We hope to be of service to you again! Take care!
"Chris Olenick" I can't say enough about how great it was to work with Chris Olenick. He was friendly, personable, attentive, well prepared and knowledgeable, He quickly addressed and solved any question I had and I felt well cared for. My experience at BMW was a genuine pleasure and I will recommend Chris to anyone I know in the market for a car.
Business response:
Thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"I received very prompt service and I was heard with my..." I received very prompt service and I was heard with my requirements. The focus was finding what I needed and given great guidance. Thank you.
Business response:
Hi, we are very happy to have provided you with such a positive experience! We want all our customers to feel this way when leaving our dealership!
"Alejandro and BMW is Silver Spring team were amazing...." Alejandro and BMW is Silver Spring team were amazing. From test driving to the purchase everyone explained all steps involved. Thank you! Julia in finance was great!
Business response:
Thank you for your support! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"Max is Great" With Max's help, we recently bought an BMW X5 here. From initial inquiry to car pickup, our entire experience was pleasant and wonderful. Max offered superb service from the beginning to the end. He is very knowledgeable, intelligent, patient, efficient, and masterful in details. Max guided us through the otherwise tedious process with easy, helped option selection with clear explanation but without pressure, responded quickly in our communications, and demonstrated professionalism and courtesy throughout. We ... read more
Business response:
Jeff, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Tae was very helpful as always. This is the 4th car I’m..." Tae was very helpful as always. This is the 4th car I’m getting here. Service here is always wonderful. They really try to help you out!!!
Business response:
Martin, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Made my life easier" So grateful for JC and the team at BMW of Silver Spring. They made what could have been a very stressful experience of needing to buy a car quickly, easy
Business response:
Hi Mc, thank you for taking the time to leave a review for us at BMW of Silver Spring. We're happy we could meet your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Best car lease experience " Wonderful Experience at this dealership . I bought x4 with help of Alejandro Schubert . All my choices he really paid attention to it . Best part was no pressure . Dealership gave me a good offer based on my situation . He personally ensured everything is ready when I came to pickup the car . My best car buying experience so far
Business response:
Pravar, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.