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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Car require repairs." The staff is efficient and professional. Excellent customer service. Kristina Williams is my service rep and I always have a great experience in working with her. She provides me with exceptional customer service. She answers all my questions; if she does not know the answer, she will investigate and find a response. why. She assists me in determining which repairs require immediate attention. Kristina provides me with regular updates on the progress of the repairs.
Business response:
Brendak, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing BMW of Silver Spring as your first choice for service!
"Pre-Owned BMW X5" BMW X5. Desirea Jackson took care of every detail. She was attentive, efficient and very knowledgeable on the vehicle and the purchase process. Negotiations were relaxed and professional. Love the new vehicle. Thanks Desirea!
Business response:
Thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!
"I was looking for a vehicle to replace my 13 year old..." I was looking for a vehicle to replace my 13 year old soccer Mom minivan that got totaled. Though it wasn’t a BMW, I found an Acura MDX at BMW OF Silver Spring. Lonnie Overby was extremely accommodating with my needs and I felt very comfortable with the purchase. Hats off to Lonnie and the whole crew at BMW of SilverSpring
Business response:
We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
"It was a great experience for my first time buying luxury..." It was a great experience for my first time buying luxury with Andy. Thank you so much!!! It was overall a fun yet enjoyable experience for myself and my mom.
Business response:
Amber, thank you for your support! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"Excellent Service. I worked with Ron to purchase a 2013..." Excellent Service. I worked with Ron to purchase a 2013 BMW X5 and was very satisfied with the customer service I received. I would recommend this dealership to my friends and family!
Business response:
Hello, thank you for your support! We're happy we could help. Safe travels!
"BMW of Silver Spring is Awesome" I almost missed this experience as I was on my way to another BMW dealership and received a phone call from Mr. Ron Askew, a sales consultant from BMW Silver Spring. He simply ask to please stop by before going to my appointment with the other dealership and that I will not be disappointed. My wife and I decided to stop by and talk with Ron. We were immediately impressed by his professionalism and knowledge about the vehicle we were interested in purchasing. Long story short, this was the be... read more
Business response:
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
"If you want a BMW go visit Karen at BMW of Silver Spring " I just bought my 5th BMW and I haven't had a better experience than I did with Karen Hebert at BMW of Silver Spring. She is knowledgeable and she is generous with her time. The best part is that she really listens to you and doesn't try to sell you something you don't want or need. I really would highly recommend her to anyone looking for a pleasant car buying experience. I am looking forward to working with her again for my next purchase. Thank you, Karen, for bein... read more
Business response:
Congratulations on your new BMW! We're thrilled you found Karen knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership!
"Exceptional service from The entire sales team especially..." Exceptional service from The entire sales team especially Andy Alexis - he went over and beyond to make me a very very satisfied customer. I will highly recommend the entire team to family and friends.
Business response:
Elva, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"I just purchased my 5th BMW from Andy Alexis at BMW of..." I just purchased my 5th BMW from Andy Alexis at BMW of Silver Spring. Incredible support and service over the years. I recommended without hesitation.
Business response:
Congratulations on your new BMW, Duke! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.