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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Outstanding Experience!!" Ms. Karen Herbert Is the absolute best salesperson I’ve ever worked with! She along with the management team at BMW Silver Sprint, James Algeciras and Julia Plummer, worked extremely hard over the course of 2 days to get me in an upgraded 3 Series. The deal the team was able to work out for me was unbelievably phenomenal along with their work ethics. Ms. Karen sold me my first BMW 5 years ago and it was a memorable and pleasurable experience back then. However working with her on this new deal left... read more
Business response:
Thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
"Mikhail’s customer service was outstanding! He walked me..." Mikhail’s customer service was outstanding! He walked me through the entire process with enthusiasm and confidence. He made sure the task was completed satisfactory. Greatly appreciated! Thank you!
Business response:
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if there is anything else we can do for you; we are more than happy to help. Thank you, and have a fantastic day!
"Great experience with great people! " This was my first time buying a car in 10 years!! Andy made my experience purchasing a like-new BMW a breeze. He was very knowledgeable and extremely helpful throughout the entire process. My cousins came with me for moral support and ended up upgrading to a newer BMW! The next day, I noticed a few scratches on the drive side door. I texted Andy and he called me immediately to arrange for the body shop to buff them out! He deserves a raise! In Finance, Julia worked her magic with the nu... read more
Business response:
Maurice, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
""Great all around customer service"" Ron Askew and the finance team did a wonderful job getting me into the vehicle I wanted. I truly appreciated all of the work. Thanks everyone!
Business response:
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. We hope to be of service to you again! Take care!
"I received great service with limited wait time. This was..." I received great service with limited wait time. This was my second purchase with this team, again worked hard to make sure this was an amazing process for me!
Business response:
Congratulations on your new vehicle! Thank you for your positive comments about BMW of Silver Spring and our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Very patient with all my questions" Andy took the time to show me six different cars going back and forth between them until I was happy with my choice even when we completely changed directions.
Business response:
Congratulations on your new vehicle! We're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Have a great day.
"Ron was very helpful! His service was outstanding! I..." Ron was very helpful! His service was outstanding! I will buy from him again in the future. Thank you very much for your excellent service.
Business response:
Kj, thank you for your positive review. We're glad to hear that you found our team so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about your vehicle and thank you again for choosing BMW of Silver Spring! Have a great day.
"Alejandro: "Best Of The Best!"" Alejandro Schubert answered all of my questions and promptly responded to all of my messages. He is kind, patient, knowledgeable, and professional. He is the client advisor you should use to purchase a new BMW!
Business response:
Schwartz, thank you for your feedback. We're thrilled you found Alejandro knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"Awesome " I like speed, I like comfort, I like to drive the engine but not car. BMW has it all. Mr. Max Moyer delivered it all.
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.