This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Absolutely Pleasant, professional and Amazing." WHAT AN AMAZING TEAM! The word "Pleasant" and car buying are rarely used in the same sentence, but the team at BMW of Silver Spring ensured that my entire car buying experience was just that... PLEASANT! Starting with Sales Adviser, DAVID DAVILA, who ensured I found exactly what I wanted and most importantly at the right price, to Finance, ALLEN KIM who was patient in explaining all my financial options and assisting me in selecting the right terms and last, but not least, JOH... read more
Business response:
Reza, thank you for your feedback. We're thrilled you found David, Allen, and John knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Very professional and excellent service.Highly..." Very professional and excellent service. Highly recommended. Got to know marks through Ed Sarecky from Volvo throughout this experience he made it easy every step of the way.
Business response:
Sharon, thank you for your high star rating. We're happy to see that your experience with us was excellent! Our team is available should you require any extra help.
"EXCEPTIONAL SALES EXPERIENCE!!!" BMW of Silver Spring now has another loyal customer despite the hour and a half drive from Delaware. On Oct. 19th, I had reached out in search of a particular color interior/exterior for the X3 and X5 as I was unsure of which vehicle would be best to suit my needs. Karen contacted me immediately, and was prompt on every instance where I needed more information. She not only explained the various financing/leasing options, but she took the time to even provide me with insight into the BMW Sel... read more
Business response:
Congratulations on your new vehicle, n/a! We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We will be sure to pass your comments to Karen for the great job! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Went in for a test drive. My first time with a BMW...." Went in for a test drive. My first time with a BMW. Lonnie retrieved the car I wanted and was very pleasant and helpful. And no pressure.
Business response:
Hi C, thank you for taking the time to leave a review for us at BMW of Silver Spring. We're happy we could meet your expectations! We're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope to be of service to you again! Take care!
"Happy Customer" I am a return customer who just leased a second vehicle from Ron Askew at BMW of Silver Spring. I returned to the location and to him because of his ability to be truthful and profesional when dealing with his customers. He is pleasant to work with and treats his customers fairly.
Business response:
Tonia, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Awesome Service. " I've purchased several cars from several different brands in my lifetime, Dodge, GM, Infiniti, Hyundia, BMW. My interaction with BMW of Silver Springs is by far the best car buying experience I have had to date. I came from Virginia to see a certain X5 and ended up going home with it. Desirea was very helpful and knowledgeable, made my buying experience very seamless. Andrew from the finance department was very helpful as well. I'd recommend this dealership to everyone I know, my brother will be dealing w... read more
Business response:
Dj, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
"Lonnie was very knowledgeable about the BMWs. He was very..." Lonnie was very knowledgeable about the BMWs. He was very personable as well. If my wife shows more interest in the X7, I will definitely seek him out.
Business response:
Hello, thank you for your support! We're happy we could help. We want all our customers to feel this way when leaving our dealership!
"Chris Olenick great sales person" Chris made our decision to buy a new BMW a great experience. He offered several vehicles for us to test drive. His knowledge of all the vehicles and competing models was encyclopedic. He answered all our questions, and was very responsive throughout the process. This young man is extremely conscientious, and he has a bright future in car sales
Business response:
Bob, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
"AMAZING CUSTOMER SERVICE !! " BMW of silver spring is a wonderful place, I would definitely recommend everyone go to BMW. I compared prices against other dealers and you cant beat BMW of silver spring ⭐⭐⭐⭐⭐
Business response:
Prince, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help. Thank you so much for choosing BMW of Silver Spring as your first choice for service!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.