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BMW
- Automotive
- Irvine, CA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
9881 Research Dr, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Came in with a price match. The sales person checked with someone and said it wasnt a problem. Ask me when I was ready to buy. I told him right now. Then he told me that they were super busy and asked if I could come back the next day. I said "sure", in fact I really did (because i was in the area again). Ralph handed me over to a finance manager who told me that they couldnt match the deal. Sorry Damon Shelly, guess you missed out on this sale. Ended up getting my car at New Century the following weekend.
They tried to sell me a 7 series that had been bought back because of software problems. When I asked to see the service records, they told me that the service department was closed until Monday. After three hours of waiting they tried to sneak in a sign and release document stating that the car had been repurchased from a disatisfied customer. Be careful in dealing with this group.
Arrogance! I arranged for my friend to drive an M3 on a Saturday with this guy's assistant. When they arrived, the assistant had already left for the day and Mike Sawtelle told them that no arrangements had been made for them to drive the car. He then proceeded to tell them that they don't just let anyone drive the M3 and that especially high school kids come in to drive the car. He belittled to make them feel inadequate to drive the car. Now they are in their mid thirties, he is an architect and she is a corporate attorney.... read more
They have good inventory, but the sales department is arrogant. They made several mistakes when trying to do my financing. They didn't give me a good deal on the trade in. The front light was fractured and the bumper scuffed but I didn't notice until I got home - I heard nothing on the way home so I must assume it occured at the dealer. They didn't accept responsibility even when I reminded them they didn't go over the car with me in good lighting. I was left standing for 10 minutes on several occasions. Often for the sales ... read more
Brought a 325ci there to fix a rattle in the subwoofer of the HK system. It took them 3 tries and 2 loaners to fix it. On the third try, the GM gave us an attitude for bringing it there, even asked us "where did you buy your car? oh that other BMW dealership? Why didn't you just bring it in there to fix it?" When I went to another dealer and asked about irvine BMW, people just say they hire a lot of cheaper under qualified mechanics. Which explains the fact that they can't insert a piece of foam properly to make the sub deck... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 3,667 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.