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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Applause for terrific service!!" I am submitting this review to help introduce others to one of the most exceptional service professionals that I have ever worked with at Sterling BMW. I have a 3 car history with Sterling spanning over a decade which speaks towards the familiarity with the service and sales teams. Hands down Robin Jones has been "the exception" for any unsatisfied work. Ms Jones consistently steps up to ensure the BMW experience is always first rate. Her knowledge of the process and passion for professional... read more
"Great experience. " Thank you BMW of sterling for the help and the team work! I am very satisfied with the service provided. I would definitely come back.
"Very satisfied!" On December 18 , I brought my X1 for repair . Previously , I got an appointment suitable for my schedule. Eric Brown took care of me when I arrived . I was registered and given a loaner within minutes. He even went back to the Service Department as I forgotten my remote control in the car . When the job was completed , Eric called and my car was waiting for me . All I had to do is switch cars. All went smoothly and swiftly ! Very good dealership !
"Amazing Service Department!" If you ever need service on your BMW make sure to see Sean Spicher! He was so helpful when I had my car in for an issue and made me feel comfortable during the entire process of getting it fixed! Thank you so mich Sean for your amazing help! I will be back!
"Beaver Ho is Outstanding!!" I had the unfortunate experience of engine failure in my 2013 BMW X3. I called BMW and was put through to Beaver Ho as the BMW "triage" person recommended him as very knowledgable. From the get go Mr. Ho was helpful, honest and extremely attentive. I live over an hour away and he made sure I was in the loupe regarding the progress of my SUV and always responded in a timely manner to me and my husbands texts and emails. Beaver Ho is a true customer advocate and a true professional. BMW has a true ... read more
"Great experience with Andrii B. " I bought my 4 series from BMW of Sterling. From the very beginning Andrii was great with his quick responses and timely emails. I was able to go through the entire process effortlessly with no surprises when I arrived at the dealership. Andrii really cares about his customers and goes above and beyond to exceed expectations. I highly recommend him and the team at BMW of Sterling I couldn’t be happier with my 4 series.
"Outstanding Service Advisor: Mustophe Mohammad" Moses is a true professional and a reflection of the overall service from BMW of Sterling! Responsive to my car's needs, returns calls and advises you of every step required for warranty work. Outstanding service - Thank you, Moses!
"Great Buying experience with Andrii Bedratenko" I purchased a 2019 BMW X 5 with Mr. Andrii Bedratenko. It was a the best buying experience I have had thus far. I found him to be professional, courteous, no hassle and attentive/detailed in response to questions. Simply a great guy, reasonable and pleasure to work with you. I would recommend him to friends and colleagues without reservation. Thank you for such a great experience.
"Outstanding service from Sean Spicher!!!" Sean is a consummate professional!!! He responds to my text msgs immediately, scheduled me for the free service check in a timely manner and advised me of their findings very promptly! On short notice, Sean got me a loaner car, contacted my extended warranty company and ensured that they provided the warranty the evidence needed to approve the warranty repair on my car. The car was repaired within the estimated time, Sean gave me!!! Sean does an outstanding job everytime I take my 3... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.