BMW

Hau 

on DealerRater

6 years ago

"Excellent Service - Beaver Ho" I took my BMW X5 in for service. Beaver Ho was very professional and knowledgeable. He knew exactly what needed to be done and provided continuous updates. Post service, Beaver followed up and made sure everything went well. Many thanks! 

multrebla 

on DealerRater

6 years ago

"Excellent service with Beaver Ho, Jose Zapata/Jeff Penn" My wife and I both had a terrific sales experience with Jeff Penn and Jose Zapata. It was followed up with amazing customer service for our X5 and X3 with Beaver Ho. Even though the dealership is not the closest to us, we are glad to make the trip out due to the service they have provided. Beaver has not only take care of our issues but takes additional actions necessary to ensure our cars are running as they should. I wholeheartedly recommend Beaver Ho as a service a... read more

Dspivey10 

on DealerRater

6 years ago

"Great Dealership " My family and I have purchased several BMWs from this dealership and the purchase experience and service from Robin and Shean is awesome we highly recommend this dealership 

Sergio 

on DealerRater

7 years ago

"1sr experience at BMW service." Service was quick. Beaver seems to be very friendly. Did not feel any pressure to buy something taking in consideration that I came for a recall. Looking forward to come back hope not because of problems. 

BLB63 

on DealerRater

7 years ago

"Great service!" It was my first time at this dealership and the service was great. Robert Harrell was my service advisor. He did a very good job of ensuring that my car was serviced in a timely and efficient manner. He escorted me to the bay where my care was being serviced so that the technician could show me directly what he had found. Not all service centers do this so it's a plus to see who is working on your car. It is very important to me to establish a relationship with the folks working on my car. Repairs aren't che... read more

NoVALocal 

on DealerRater

7 years ago

"Great Service Center" I've always had good Service at BMW of Sterling, but I recently worked with Service Advisor, Robin Jones and she was excellent. What made Robin stand apart from other Advisors was she didn't just focus on just the reason for my service that day, but what my future service schedule may look like. Some suggestions the Technician suggested while I was there she said could wait till the larger servicing was required which saved me time on that day's visit and I very much appreciated that. She also gave me ... read more

bkandola 

on DealerRater

7 years ago

"Over the top sales experience!" Matt Tillman is hands down the best sales I have ever worked with. Not only was Matt knowledgeable on all the BMW models but he was also patient and easygoing throughout the entire process. The best part of the entire experience was that since the 2019 X5 purchase was a surprise gift for my mom, after finding me the perfect spec, Matt took it all a step further and went above and beyond in helping me finalize the purchase (paperwork and all) beforehand as well as organized a spectacular deliv... read more

CINCYFAN 

on DealerRater

7 years ago

"Great buying experience" I recently purchased a 2019 BMW X3 from Danny Saboor @ BMW of Sterling. It’s the second vehicle I've bought from him in the past 15 months and I highly recommend him. Danny provides great customer service and goes above and beyond in trying to deliver for his clients, both before and after the sale. In November, I unexpectedly needed to replace one of our vehicles. I reached out to Danny and told him exactly what I wanted. Unfortunately, the car I was looking for with the right color choices, premiu... read more

X3 

on DealerRater

7 years ago

"An excellent experience!" The process of purchasing a vehicle was very efficient. The sales adviser and everyone else at BMW of sterling were great professionals and friendly and helpful.