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BMW
- Automotive
- Lafayette, IN
About this business
Location details
320 Sagamore Pkwy S, Lafayette, IN, 47905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Purchased Use Pickup Truck My salesman was great! He didn't pressure me or my wife and was patient. I wasn't looking to spend as much as I did, however it made sense to spend more in my case (I'm a tight wad). He was a big help explaining things we didn't know to help us make a better decision. Great experience from start to finish over about 45 days.
Business response:
Thank you for taking the time to give us some great feedback on your experience with our Team here at DeFOUW! Customer Service is our number one priority so it makes us so happy you such a good one! We appreciate our business and look forward to the time we can work with you again! Don't hesitate to reach out if you need assistance. Sincerely, Smile Meade Customer Care Advocate | smeade@defouw.com
Shopped mostly online! Purchased my last car here through Noel Evans and he helped me so much this time by checking out the cars I was looking at online. Between us we came up with the perfect trade for me.
Business response:
Thank you Karen for giving us some great feedback on your experience with Noel Evans here at DeFOUW! We are so happy Noel was able to help find you the perfect vehicle! Make sure you stop in and have Noel wash your car for as long as you own it for FREE here at DeFOUW! Sincerely, Smile Meade Customer Care Advocate | smeade@defouw.com
Bought BMW I worked with Garry Crutchfield and he was outstanding throughout the process. He made everything very easy and is a nice guy to work with. I highly recommend him.
Business response:
Thank you so much Terry for the great review! We are so happy Garry was able to take such good care of you. Enjoy the new BMW and let us know if we can be of any assistance moving forward. We look forward to the time we can work with you again. Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com
Car Buying Experience at DeFouw Chevrolet Gary Crutchfield made our car buying experience easy and enjoyable. We will continue to go to DeFouw Chevrolet for all of our automotive needs. Thanks again to Gary and DeFouw for continuing to be a first class dealership. Respectfully, Kevin and Andra Storms
Business response:
Thank you Kevin and Andra for the great review! Your kind words mean so much to us! I'll make sure to let Garry and our Team know the great job they did. We are so happy we were able to find a vehicle that fit your needs and we look forward to the time we can work with you again. Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com
Gary Crutchfield Gary Crutchfield was an excellent and dedicated employee to work with. He was very thorough and made sure to look for the perfect truck for me. He made sure I was happy with the truck I bought! I highly recommend using him as a go to person!!
Business response:
Thank you Josh for taking the time to let us know about your experience with Garry! Garry is a straight shooter and makes sure his customer are well taken care of. Enjoy your new truck! Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com
First time customers Garry Crutchfield was very helpful and didn't make us feel pressured in buying. He's been helpful after the sale and always seems genuinely glad to see us when we pop in...even for a quick car wash.
Business response:
Thank you for the great feedback! I'll make sure to let Garry know of your kind words. Garry is a genuine guy and super caring with his customers. We want to welcome you to the DeFOUW and we look forward to the time we can work with you again! Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com
Excellent Service plus Quick and Easy Financing I've purchased several vehicles from Garry Crutchfield and will probably never buy from anyone else. He doesn't sugar coat anything, he tells it like it is and that's what I like in a salesperson.
Business response:
Thank you so much Wanda for taking the time to give us some awesome feedback on your experience with Garry! Garry is as straight a shooter as they come and we are so happy he was able to take great care of you. Don't forget to stop in and see him for a FREE Car Wash for as long as you own your vehicle!! Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com
Gary Crutchfield was great Gary Crutchfield was great to work with. He made sure to look for any available discounts that applied to me. He made sure I was happy with my purchase and with repairs. I highly recommend.
Business response:
Thank you so much for the great review! We are so happy Garry was able to take such good care of you! Thank you for the opportunity to earn your business and we look forward to the time we can work with you again. Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com
Smooth, Easy and Great Customer Service! So easy and effortless! Dan Landes was amazing! Not pushy at all! I felt at ease and taken care of! Everyone was friendly and the facility was clean and inviting
Business response:
Thank you so much for the great review and 5-Star rating! We are so happy Dan was able to take such good care of you. We appreciate your business and look forward to the time we can work with you again. Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 780 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.