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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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LIBERTY236's profile image
LIBERTY236 
5 years ago

"Outstanding " Me Carlos Munoz is an outstanding and professional service technician, very knowledgeable in all aspect of his responsibility,friendly and treats his customers with respect most of all he listens and try’s his best to support you 

Business response:

Thanks for letting us know that Carlos took great care of you! 

tomfreiwald's profile image
tomfreiwald 
5 years ago

"Annual service took only an hour" The service was quick and the technician sent me a video clip of his inspection of the underside of my vehicle. Good coffee in the waiting room too! 

Business response:

Tom, it's great to hear that you enjoyed your annual service visit with us. Thanks for your great review and we look forward to seeing you again! 

MOUFABDO's profile image
MOUFABDO 
5 years ago

"Excellent " The care and concern shown by Lewis were exemplary. The work done on the car was as promised and more. Very professional and courteous and beyond expectations. 

Business response:

Thanks for the outstanding review! 

DIANELEDDER's profile image
DIANELEDDER 
5 years ago

"Warranty repairs" The company has struggled with service in the past, but appears to be implementing changes to improve it. The service manager provided excellent service on the visit. 

Business response:

We're very glad that you gave us a chance to prove to you how much we care about great customer service. Thank you, Diane! 

JIMAGNEW's profile image
JIMAGNEW 
5 years ago

"Quick, easy service: professionally done!" Derek Thomas had my X3 serviced and inspected professionally and made the experience quick and simple. I texted him for an appointment in the time frame I was available and he confirmed it shortly after. He called me when it was ready and I was able to pick up my BMW minutes after I arrived. Great job Derek! 

Business response:

Jim, thanks for your wonderful review! 

AKLETCHKA's profile image
AKLETCHKA 
5 years ago

"Purchase of new convertible" Eddie did a great job! He was very informative and right up front about price, features and opportunity! I would highly recommend him and the dealership in the future! 

Business response:

Thanks for your great review and recommendation! 

L Siegel's profile image
L Siegel 
5 years ago

"Thorough and respectful" I've recently arrived in Sarasota from Toronto with a newly purchased 230idemo. I'd some questions about braking and while the standard response was to schedule a diagnostic the service folks amiably looked a tthe car's systems, tested the brakes and delivered the car back to me with no charge for the hour. Who could ask for more. Terrific service. 

Business response:

We're so glad that you had an excellent service visit with us. Thanks for your amazing review! 

JKALYASIN's profile image
JKALYASIN 
5 years ago

"Great service always." BMW Sarasota has great service always. I've been taking my car here for 5 years. Carlos is the best. He takes the time to answer my questions and makes sure the service is completed thoroughly. 

Business response:

Thanks for being our long-time customer -- we appreciate it! 

goblueruth's profile image
goblueruth 
5 years ago

"Excellent service" Jorge Mere was excellent in the service department. He kept me well informed on what was done with my car. I received phone and text messages when my car was ready. Thanks for service in a timely manner. 

Business response:

Thank you so much for your stellar review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.