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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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JACQUELYN.BEASLEY's profile image
JACQUELYN.BEASLEY 
5 years ago

"Service " Great service as always my son just purchased a certified pre-own and John and jack were great. My service with Derek was excellent . I also purchased some Christmas gifts from the parts department and they were very good as well. 

Business response:

Jacquelyn, thank you for your full five stars! 

lynchuck1957's profile image
lynchuck1957 
5 years ago

"great assistant Tiffany to help me" She helped me get the best value for my money on my tires etc. I would always ask for her to help me. Thank you 

Business response:

Thanks for letting us know that Tiffany exceeded your expectations! 

Jerry Hilty's profile image
Jerry Hilty 
5 years ago

"Prompt, efficient, courteous " Client advisor (Carlos Munoz)made exceptional effort to make experience satisfying. Carlos effectively maintained me informed of work progress throughout entire process. And, with an extremely high level of courtesy & integrity. 

Business response:

Jerry, we're glad to hear that Carlos made your visit special -- thank you! 

BSANCHEZSANTOS's profile image
BSANCHEZSANTOS 
5 years ago

"Barbara santos" Carlos Muñoz es excelente persona muy respetuoso y siempre está con muy buen carácter ayuda mucho trata a los clientes como familia siempre los clientes es lo primero para el estoy muy contenta y no lo cambiaria y se lo recomiendo a los clientes Carlos Muñoz es una gran persona confiable honesta 

Business response:

Tantas gracias por su maravillosa evaluación! 

BSANCHEZSANTOS's profile image
BSANCHEZSANTOS 
5 years ago

"Barbara santos " Carlos Muñoz excelente ser humano el mecánico Jorge muy buena persona se tomó su tiempo para explicarme con mucho respecto en la BMW hay muy buena atención y mucho respeto en especial Carlos Muñoz estoy muy agradecida de él siempre me busca una solución 

007's profile image
007 
5 years ago

"Exceptional Customer Service " My recent BMW X1 purchase from BMW of Sarasota was truly an exceptional experience. Susan Gatlin in Sales and Jesus Castillo in Finance were a pleasure to work with and both went out of their way to ensure my satisfaction and enhance my buying experience. They were both friendly, extremely knowledgeable, and at no time were pressure tactics employed. They are both a valued asset to the BMW family at this dealership. I would highly recommend both Susan and Jesus to anyone who’s considering a BM... read more

Business response:

We're so glad to hear that you had an excellent visit with us -- thank you! 

jaspmars's profile image
jaspmars 
5 years ago

"My Experience at BMW OF Sarasota" BMW of Sarasota, this is my second vehicle from them. Love the way you are take care of their customers, very friendly and very caring 

Business response:

Thank you so much for shopping with us again! We appreciate your business. 

MARKD8's profile image
MARKD8 
5 years ago

"Recent service" Very professional from beginning to end. I originally came in without an appointment because of a check engine light. The problem was diagnosed and a subsequent appointment scheduled. I came back and the matter was resolved. 

Business response:

Thanks so much for your amazing review, Mark! 

JFROESCHLE's profile image
JFROESCHLE 
5 years ago

"Waiting on one part" Outstanding effort by Service Consultant Tiffany Ferrara (5 rating). But we had to wait almost one week for one part to come in. Overall, quality of repairs was excellent 

Business response:

Thank you very much for the great review! We apologize that your part took longer to come in than expected but overall, we're glad you were satisfied with our service. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.