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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Front license plate" My only issue is I purchased a 2020 X3 and I’m originally from NH and will return to live in a couple of years with my children. However, I had to pay to have the front license plate drilled and put on. I think that should have been included with this car. It was disappointing.
Business response:
Suzanne, we apologize for disappointing you and we appreciate your feedback. We're glad that overall, you had a positive experience with us -- thank you!
"Good experience" The loaner vehicle was worth the high cost in repairs, lol. Carlos took good care of me. I felt like i was in good hands. Stand up guy
Business response:
Adam, thanks for your excellent review!
"Derek is a True Professional" Derek was wonderful and excelled at customer relations. He was extremely knowledgeable about my BMW X5 as well as the related service processes. Derek and the service staff should be commended.
Business response:
Thank you so much for your wonderful review, Marcus!
"Professional to the max " My car was ready before the anticipated time. Staff was courteous and professional and Carlos explained everything to me and over delivered! Amazing job BMW!
Business response:
That's great to hear, Mel -- thank you!
"Great customer service from Derrick!" On my prior visit I mentioned a problem to my advisor and he was diligent about finding a solution rather than just say no we didn’t see anything and send me on my way.
Business response:
Thanks for your full five stars!
"Really loved my experience " My visit was quick, as they got me in and out, and they were very accommodating. I highly recommend this dealership. They are very friendly, welcoming, and give quality service.
Business response:
We're so glad that you enjoyed your service visit with us -- thank you!
"Best service ever " We have had Cadillac & Toyota in the past. We have only been a BMW owner for 2 years. We bought our BMW at another dealership and have had it serviced there. We came to Sarasota BMW because it’s closer and we needed it done right away. Sarasota BMW got us in the next day and the service was fantastic. Derek was very helpful and kept us informed while we waited. The waiting area was very nice, coffee, water, popcorn, chips, cookies and apples. I think I may have found a new place to buy my next BMW! Thank... read more
Business response:
Terry, we're so pleased to know that you had a great visit with us. Thanks for your stellar review!
"Great service, as always." From customer service advisor to maintenance tech working on my car, all outstanding. Couldn’t be more pleased. This is not a “one-off”. BMW of Sarasota has always done a great job. It’s why I keep coming back.
Business response:
We truly appreciate your repeat business -- thank you!
"First Service at Sarasota BMW" This was my very first service at Sarasota BMW as I purchased my car there a few weeks before. I was told that the “Courtesy” service is always available. I was not disappointed. I had questions for their Genie who answered them all and gave me his name and contact number if I have future questions. Tiffany( Service Rep. ) was very polite and thorough . She even walked me to my car that was washed and vacuumed after the service. I was also very impressed with a video I received from the techni... read more
Business response:
It's great to know that you had a fantastic visit with us from beginning to end -- thank you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.