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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Very helpful" I stopped in because my low tire light came on. Tiffany (Asst Service Mgr) was very helpful— replaced my tire & checked on my tire insurance. She also had the service department perform recall maintenance so I didn’t have to schedule that separately.
Business response:
Thank you so much for your excellent review, Linda!
"Great experience" My last three visits at BMW for service have been exceptional. Carlos has been my service advisor for these visits and he goes above and beyond to make sure I have a good experience. This last visit I purchased tires. Everything went like clockwork and I appreciated very much the loaner which made it possible for me to go back to work. I really appreciate having Carlos as an advisor. Because of him, I think this BMW dealership is the best and I will buy my next car from them. I love the BMW car but I also ... read more
Business response:
Deb, we're so glad that you had a great visit with us and that Carlos went the extra mile for you! Thank you!
"Quick and profecional" Efficient and quick. From dropping the vehicle to pick up everything was a breeze. My car was inspected and repaired. That is peace of mind.
Business response:
Thank you so much for your fantastic review!
"Mixed emotions " My Overall experience was a rollercoaster. Went in for a tire, upon inspection I needed 2 tires and front brakes. I approved the work but stated it needed to be completed that day. I had to drive over an hour to get to dealership. That was in the morning. I got there about 4pm it wasn’t complete and I was told brakes wouldn’t be there until next day (Saturday) I was promised with apologies that it would be done by 11( I had an appointment 4 hours away I couldn’t miss) when I got there on Saturday at 10:50 t... read more
Business response:
We're sorry that your visit was a bit uneven and will review your comments with our team in order to do better in the future. We're glad that overall, you were pleased with your visit -- thank you!
"My X3 was in for a software recall" My service manager Carlo Munoz was wonderful - very professional and he kept me informed. He went over everything with me when I picked up my vehicle .
Business response:
It's great to hear that Carlos made your visit a great one -- thank you!
"Another great experience" I took my 2018 m2 in for its second service. Carlos Munoz my service mgr was extremely helpful. He booked my appt and everything for me. When i took my car in for service he treated my car like it was his own. He was fantastic once again!!!! This dealerships provides absolutely excellent customer service.
Business response:
We're thrilled to have earned such an amazing review! Thank you, John!
"Great Dealership" The staff I dealt with (Jonotan Escobar) was excellent in every way. Worked to come up with a satisfactory deal, followed up with a couple of items requiring addition work, completed to total satisfaction.
Business response:
Thank you so much for your amazing review!
"Great service" I got Great service by Derek and Jorge at BMW of Sarasota. I Never have problems with this dealership. Bmw owner for life. Thank you
Business response:
Thank you very much for your amazing review!
"Great experience" Very nice helpful, informative sales man. Genius Juan and another were great. Loved my finance guy JP. An over all good experience and I love my new car.
Business response:
Thank you so much for your full five stars!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.