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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"It was great!" I always have a great experience! Derek is an excellent service advisor! The excellent service is one of the many reasons I stick with BMW.
Business response:
Thank you very much, Mary!
"First time customer" I enjoyed meeting all the employees and loved t but e personal care I was given. Excellant knowledgeable Service Employees Will be a regular customer. Thanks
Business response:
Thank you for your awesome review!
"Easy no hassle service " Needed a simple service. Was in and out with almost no wait. Was there maybe a total of 30 minutes. Great cookies and coffee! Thanks.
"Convertible Top won’t Retract" This was my first service visit to this dealership as we just moved into the area. We had bought the vehicle at this dealership back in 2009 but immediately took it to the state we lived in at the time. Tiffany Ferrara was my service rep and she made the experience very pleasant. The convertible top on our car wouldn’t go down and when pushing the retract button it made no sound. I suspected either the switch or motor had an issue. The technician verified the motor was not the issue. There are... read more
Business response:
Thank you for detailing how our team helped you with the issue you were having with your convertible top! We look forward to seeing you again!
"I smelled like popcorn for the rest of the day..." I enjoyed watching Fox News with a gaggle of senior citizens while eating delicious, buttery popcorn. I don't think it can get much better than that...
Business response:
We're glad you liked our amenities, like our buttery popcorn, television, and spacious waiting area. Thank you for your positive review. We hope to see you again!
"Amazing service, even better customer treatment" I had a bad aftermarket ignition coil go bad and my car was running very rough. I assumed the worse but when I arrived at the service department I was met by a very polite and calming man named Ken. Do not know his last name but he is most of the reason I am writing this review. He calmed me down and told me it could be a lot of different things and wait for the diagnostic, this was a very welcomed statement when ended up being correct. I was helped by a young woman named Val... read more
Business response:
Matthew, thank you for your incredible review! It's wonderful to know that Valentina and Ken exceeded all of your expectations.
"Nice staff " Tiffany F. was very helpful! Even when I had to wait for so long she was nice and they did a great job on my car!
Business response:
David, thank you for your patience and thanks for letting us know that Tiffany made your visit a great one!
"New Tires!" BMW of Sarasota is the absolute best dealership that I have ever experienced! I purchased my BMW here and BMW of Sarasota is the only Service Center that will continue to work on my BMW! Fernando Santori is the absolute best to work with for all service needs - he is very pleasant, professional, and always goes above and beyond to make sure your service experience is an absolutely smooth transaction! I trusted Fernando to pick out the tires for my car, he made a wonderful tire selection for me and I am 100% happ... read more
Business response:
We love to hear that you had a great visit with us and that Fernando took excellent care of you! Thank you so much for your stellar review!
"Service " Carlos had my repair completed in record time and reassured me of road safety He is always so efficient patient and kind and extremely knowledgeable regarding my vehicle
Business response:
Thank you so much for your amazing review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.