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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Great Service Visit at BMW" Derek and Loraine were great! Had special oil change and safety check done and very pleased. All work done well and a pleasant experience. Would recommend
Business response:
Thank you so much for your full five stars!
"Purchase of certified BMW" Excellent service from Susan Gatlin. Ask for Susan! She was professional, polite, attentive and a joy to work with. I would seek her out again In the future.
Business response:
Thank you so much for shining a light on our team member, Susan! We're happy to see she's earned your full five stars!
"Great customer service " Great customer service, however some of the new staff are not real BMW persons and do not understand the passion owners who are also enthusiast have for the brand. Service Advisors should always think about what kind of reward they can offer to loyal customers and not seem to wanting to milk every cent and penny from customers who spends thousands of dollars on their vehicles over their ownership. Hope the dealership thrives and not fall short like many other below the line car dealerships, maintain... read more
Business response:
JD, thanks for your detailed review and many good suggestions! We're always looking for ways to improve and and will be sure to pass this along to our team. While not BMW-only, we do have a monthly get together called Caffeine and Gasoline on the last Saturday of every month from 8 - 11 AM. In fact, we're having one this weekend on October 26th, and we hope that you stop by to talk BMW with the other enthusiasts who attend. Thanks again for the wonderful review! We love your passion for our amazing brand and hope to see you ... read more
"Great service " Whole staff was prompt, helpful and professional every step of the way. Was informed what was going on with my service through the process. And they provide snacks
Business response:
Thank you so much for your stellar review!
"BMW Service" Excellent, experience , excellent experience Excellent experience , excellent experience Excellent experience , excellent experience Excellent experience Excellent Experience Excellent experience Excellent experience Excellent experience Excellent experience Excellent experience
"Quick and was " Needed simple service was in and out with no hassle and almost no waiting. The whole thing took maybe 30 minutes. Great cookies and coffee!
Business response:
Thanks for letting us know you enjoyed your visit from beginning to end, JD!
"Great service " During an emergency situation one Friday night to arriving first thing Saturday morning, with Tina helping me due to my service advisor Carlos being out and ease my mind and caring about my safety, to Carlos and Tina working together first thing Monday. Carlos is always so attentive to detail informative of the situation, but also more importantly goes above and beyond to make sure I’m safe traveling, and the extra mile to make sure I’m comfortable and up to date in the process, and treats me like family ver... read more
Business response:
Thanks, Lauren! It's great to hear you had a fantastic experience with us!
"Happy with my deal" Got a well priced vehicle. Dealership mis-priced the car but honored the quote. There was some unhappiness evident on the price mix-up. One day purchase/delivery.
Business response:
We apologize that there was a little hiccup during your purchase but are glad that everything is resolved to your satisfaction and that you enjoy your new vehicle -- thank you!
"Carlos is awesome " Whenever I require service, Carlos is always available. He’s always give me the courtesy, respect, and knowledge of what needs to be done with my cars He was 110% first customers
Business response:
Thanks for letting us know that Carlos has earned your loyalty!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.