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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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LEGALLEO13's profile image
LEGALLEO13 
7 years ago

"Great Service " Carlos in the service department has always been amazing and gone above and beyond every time. If you want to purchase or lease a vehicle, highly recommend you visit Naycolle. 

Business response:

Thanks so much for your great review! 

TOMJR's profile image
TOMJR 
7 years ago

"Tatiana is the real deal" Such a great experience at BMW of Sarasota. Much less high pressure than other dealers I've been to. Was there for a while, but it didnt feel like it with the perfect mix of business and comfort. So happy with convertible too. 

Business response:

Thanks for letting us know that Tatiana, Jonathan, and the rest of our team made your car buying experience pleasant and stress-free! 

PROQUE's profile image
PROQUE 
7 years ago

"Great Job!" Carlos did a great job getting my X5 fixed and done on time! He’s a great employee Thanks for a great experience and I will be getting both my vehicles repaired in Sarasota 

Business response:

Thanks for letting us know that Carlos took great care of you! 

CGANSER33's profile image
CGANSER33 
7 years ago

"Service " Carlos is a great CS rep. and is extremely helpful. One thing I did notice, was the service light/ counter was not reset after my oil change. 

Business response:

We apologize for not resetting the service light. Please contact us so that we can take care of your issue. We're glad to hear that the rest of your visit was a great one! 

PENNIEHENRY's profile image
PENNIEHENRY 
7 years ago

"Customer Focused" Every employee that I had contact with during my routine service appointment went out of their way to make sure that my experience was the best it could be; from the greeter when I first arrived, to the service representative who brought my car to me when the service was completed. 

Business response:

Thanks, Pennie, for giving our team such high marks! 

PLWRIGHT69's profile image
PLWRIGHT69 
7 years ago

"3rd BMW lease from Sarasota since 2013" I always get great customer service from BMW of Sarasota. Since moving back to FL in 2013, I’ve leased 3 vehicles (X3, 328i and X1). They have never been beat on pricing and everyone is always so friendly. It keeps me coming back! 

Business response:

Thanks so much for not only the amazing review but also your loyalty! We appreciate it! 

HANNON1350's profile image
HANNON1350 
7 years ago

"Maria" Maria is great to work with and always extremely helpful and responsive. She even sent me a picture of the wear on two of my tires. 

Business response:

Thank you for your great review! 

angeljuniorr13's profile image
angeljuniorr13 
7 years ago

"Great customer service" Everyone was very friendly, went above and beyond to help me fix the issue i had. Constantly updating me on what's was going on with my vehicle. Very comfortable. 

Business response:

Thank you for letting us know you had a stress-free visit with us! 

MARDOR24's profile image
MARDOR24 
7 years ago

"Mark Role Reviw" My experience was drama free. All went as expected/promised. Robert listened and made sure to put me in good hands. Jack was the consummate Advisor; professional, knowledgeable, and made it all easy. Mia was patient, informed, and made sure I didn't roll out with functional confusion. As long as pricing is competitive, and I have the opportunity to work with such quality people, I'll see you in 3. Thank you all. 

Business response:

Thank you for your terrific review, Mark! We look forward to seeing you again! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.