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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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roberthoward0's profile image
roberthoward0 
7 years ago

"Pretty Awesome Experience, For The 2nd Straight Time!" Hi BMW! I am seriously excited about renewing my relationship with the BMW family. I’m finally into the vehicle I really wanted & needed since I’m 6’4” 1/2 and my son is equally as tall. The team I work with in Sarasota FL is pretty awesome and definitely take great care of me. I’m in a 2018 X5 sDrive35i and couldn’t be happier. I’ll cherish this vehicle as I did my 2016 528i. High kudos marks go to NayColle Wright & Jonathan Parker!!! Now, I work at the port where dust... read more

Business response:

Robert, thank you for your incredible review! We're very happy to hear you enjoyed your visit and love your new BMW! 

dandesoto@hotmail.com's profile image
dandesoto@hotmail.com 
7 years ago

"Excellent Customer Experience" From the time you are greeted and signed in until the time you are signing out, BMW treats you like a VIP! Service staff are very well trained and they treat their customer as if they are the only ones they are dealing with! 

Business response:

We always want our customers to feel that they are our VIPs! Thanks for your fantastic review! 

FRANKVISCONTI0's profile image
FRANKVISCONTI0 
7 years ago

"awsome" Great service all the time Thanks guys!! Also Greg explained the problem with my car so i would have a better understanding of the situation. 

Business response:

Thank you so much, Frank! 

mstarkca621's profile image
mstarkca621 
7 years ago

"BMW review " The buying experience was exceptional. Our sales person Jack was very knowledgeable and helpful throughout the process. The credit team was also very helpful. Looking forward to further training on the car. 

Business response:

Thank you so much for the stellar review! 

GORDON1940's profile image
GORDON1940 
7 years ago

"Gordon Thompson's BMW Experience" Staff at all levels are very professional. However, after leaving my car for two days with your service department --- Seth Rodgers was my advisor, they never could determine why I was having problems stopping my car. One day prior to taking my '97 BMW into your dealership, there were two occasions where it felt like the accelerator was being pushed down at the same time that I was applying the brakes. On one of these occasions, I did damage to my garage door. This is the reason why I ended... read more

Business response:

We're sorry that we weren't able to determine what issues your car was having right away. We're glad to hear that overall, you had a positive visit with us and we look forward to seeing you again. 

BMWer's profile image
BMWer 
7 years ago

"Pleasant car buying experience" I was dreading buying a new car and having to hassle with the cost comparisons, haggling, feeling confused over costs for add ons, etc., but I experienced none of that at BMW of Sarasota! My salesman, Jack, was very nice and straightforward. I got printouts of costs and options that were easy to understand and compare. I contacted him by email to ask questions and got quick replies. I ended up ordering a new car from the factory with the options and colors I wanted for a fair price. Since it’... read more

Business response:

It's great to hear that your visit with us was smooth and stress-free from beginning to end. Thank you for your excellent review! 

RPMCSWAIN's profile image
RPMCSWAIN 
7 years ago

"first year routine free maintenance" Excellent experience, especially impressed with facilities, clean, well stocked waiting area, everyone friendly. Glad we changed from Lexus to BMW. I purchased a 2015 in Cincinnati after experience here in Florida with my wife's purchase. 

Business response:

Thank you very much for your full five stars! 

Shappy's profile image
Shappy 
7 years ago

"Great experience, I was treated well!!" From the first time in the dealership with the d=sale person Chris, I was treated well. They showed some flexibility with the price, and were able to handle my needs for a delayed delivery. Everyone there was very professional, with no pressure to buy. 

Business response:

We're glad you had a great visit with us. Thanks for your wonderful review! 

CGB536's profile image
CGB536 
7 years ago

"Terrific " Client advisor Susan was exceptional. Very thorough and knowledgeable as well as welcoming. Gentleman at the church on was nice too. I have said enough 

Business response:

Thanks for the great review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.