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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Friendly, efficient." The employees were thorough and accommodating. They explained all aspects of the checkup and what was to be expected. When problems were found, they offered suggestions to make everything easier for me.
Business response:
Thanks so much for your stellar review!
"Great service" Total experience was as easy as possible. I was greeted promptly and was able to get a hot drink right away. The wait was comfortable and pleasant. My Service Advisor kept me informed and my car was washed before it was returned to me. The Director of Customer Relations was very helpful and answered my questions.
Business response:
Thanks for letting us know you enjoyed your visit!
"Excellence Always" Service is always delivered with excellence and professionalism at SRQ BMW. Fernando never fails to go above and beyond what is expected. Thank you SRQ BMW!
Business response:
Thank you for the wonderful review!
"Stellar Customer Service Indeed!" For the past 6 months I've been meaning to return to BMW of Sarasota because I knew I wanted to upgrade from my X1. Although life happened and I was delayed and missed a few appointments, at no time did NayColle's attention to me or interest in me waiver. I spoke with her a week ago and told her exactly what I was looking for. By the time I finally made it in this past Wednesday evening near 6pm, although she was already gone for the day, without hesitation she came right back in so she cou... read more
Business response:
This is a truly incredible review and we are very proud that our team earned such high praise. Thanks so much for giving us a full five stars and for your detailed comments!
"The story of my dream car" It’s a long story, but I’ll give the short version. I’d always wanted an X3, and BMW of SRQ made it happen. I’d been shopping around, but didn’t find anything that would work in my price range, because my dream car “had to” have everything in it, because, well, it is my dream car. I drove 2 hours from Orlando to Sarasota for this one that I found and needed to have. Lisa, my sales consultant, showed me the car and I knew it was mine. As excited as I was to get it, I was very nervous about paying f... read more
Business response:
Eric, we understand that dream cars are serious business. We aren't satisfied until our customers have exactly what they want and we are thrilled to have found the perfect care for you! Thanks for letting us know you had a great time purchasing your X3 and that also Lisa, Sequoia, Tammy, Juan, and our other team members took fantastic care of you!
"Yearly service" The service was exceptional. I showed up an hour early and they took my car right away. They finished the work quickly and returned my car nice and clean.
Business response:
Thanks for your full five stars!
"Great Service" Maria always provides exceptional service! Early notifications, frequent updates and very sound advice. Makes herself available or ensures you are in best hands if not available.
Business response:
Thanks for letting us know that Maria always goes above and beyond for you!
"Routine Service" I enjoy working with Fernando. I have been coming in for just over a Year and he has always taken care of my Service needs. I noticed he has been Promoted and it is well Deserved. He is a Great Part of the BMW Team. Thanks Mike Vaughn
Business response:
Mike, thank you for letting us know that Fernando always makes your service visits great!
"Employees were attentive and professional." My car was brought in for regular maintenance. The employees were professional and helpful in making my appointment a positive experience. I was pleased with the service I received.
Business response:
Thanks so much for your wonderful review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.