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5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
Our impression of the sales process and financial presentation of the lease details was poor. We mostly dealt with Mr. Bruno Demir, sales manager. Although the dealership set up two test drives for us, the less than clear playing with financial numbers drove us to leave the dealership. There was a significant conflict between this dealership and another to acquire the car with the colors and options we thought we wanted. BMW corporate in NJ did not care at all and told me that they don't get involved between dealer disputes.... read more
John Tremblay was very informative, thorugh and professional. He provided excellent service and was curteous. Additionally, he apologized and tried to repair my feelings of displeasure when I was at this dealership 2 weeks ago. At that time I had an appointment to have my yearly maintenance (I do not put alot of mileage on the car each year). When I arrived for my appt. another service person said that I could not have service for another 2 weeks although I was given an appointment over the phone. Of course the other sales m... read more
WE HAVE HAD OUR 2005 BMW CONVERTIBLE 325i IN TO THIS DEALER SIX TIMES FOR REPAIR AND IT IS A FIGHT EVERY TIME WE HAVE TO TAKE IT BACK. WE HAVE SPENT OVER $2000 TO GET THE CONVERTIBLE AUTOMATIC TOP REPAIRED AND EVERY TIME WE GET IT BACK, WE PUT THE TOP DOWN AND THEN IT WILL NOT GO BACK UP. THREE TIMES AGO, THEY HAD THE CAR FOR SIX WEEKS AND THE LAST TIME IT WAS FOR ONE WEEK. THEN, WE TOOK THE CAR HOME, PUT THE TOP DOWN AND IT WOULD NOT GO BACK UP AND WE HAD TO DRIVE HOME IN THE DOWNPOUR OF RAIN. THIS TIME WE FOUGHT WITH THEM ... read more
I compared purchasing my BMW to the similar experience of buying my last car from Wilde Lexus. The buying experience was fine but it was the associated detail where I fould the BMW dealership to be lacking. Nitrogen in tyres came standard at Lexus (including lifetime inflation)whereas BMW offered me nitrogen for $260, which I considered rediculous. I tried to order rubber floor mats over the phone from "Parts" and they wanted a form filled in and faxed back before any order would be placed. I expected "you just bought an exp... read more
Stop!! Step away from this dealership!! This is the most unethical and least customer-centered BMW dealership I have ever worked with. They manipulate trade-in values, they sell BMW Certified Pre-Owned vehicles without completing the necessary inspections, they use bait-and-switch techniques when quoting for service prices, and worse ... they are totally arrogant and insensitive to the concerns of their customers. I currently own four BMWs and have owned at least twenty in the past thirty years. I have never had problems wit... read more
BMW of Sarasota is absouutely the WORST dealership I have ever dealt with. Be warned and DO NOT buy from them. I was disappointed in the Finance / Business Manager and his pushy manner. He rushed through the paperwork regarding financing through BMW of North America. I was never offered the three different options of low interest financing, two years of maintenance, or $500 a month credit for three months. It was never discussed and I was only given a contract to sign for 3.9% for 60 months. I understand that this dealership... read more
Recently purchased a 328i from BMW of Sarasota. The car was represented as being untitled. Became suspicious of the dealership due to the demeanor of the salesman and the sales manager and went to DMV and had them do a check. The vehicle had been titled. Went to the dealership and confronted the salesman and the sales manager and the sales manager presented me with a Car Facts document that he said I signed proving that I knew the car had been titled. I told him I have never seen this document and that is not my signature. I... read more
Caution: If you are thinking of buying a certified BMW better have the wheels and tires checked before you purchase. Better yet go buy a Lexus or any other luxury vehicle. Otherwise you may end up as I did. Paid almost 60K for a 328i with 13.1K miles. At 17.9K (4K miles later) I am told I need 2 new front tires at a cost of over $1200. Mgr says no tires are fine just get an alignment and bring back in 6 month to have alignment checked; you will be fine. Yeah!(was really a kiss off). So I bring it back in 3 months (because I ... read more
BMW has a 4.8 star rating with 13,215 reviews.
BMW is closed now. It will open tomorrow at 12:00 a.m.