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BMW
- Automotive
- Bay Shore, NY
About this business
Location details
600 Sunrise Highway, Bay Shore, NY, 11706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"I received a phone call on a thursday that my BMW needed..." I received a phone call on a thursday that my BMW needed some scheduled maintenance. I made an appointment for that Saturday. I dropped the car off on Saturday morning for an oil change, brake fluid flush and air filter replacement. The car was ready by the end of the day - and they even performed a recall repair that I was not aware about at the time. 1 day later i received the recall notice in the mail - so I was glad they did that work all on Saturday so i didn... read more
"Prior expensive service failed to remedy problem. Brought..." Prior expensive service failed to remedy problem. Brought car in again to resolve leaking fluids. Customer had to initiate status of service. No email or followup email/phone call once scope of work was agreed and even defining/confirming scope was difficult. Full scope of work not done at customer's request as service took way too long. Bought car there, only serviced at dealer for nearly 10 years. Quality/service has deteriorated. Had prior recent service probl... read more
"We were Hurricane Sandy flood victims. We ordered a car..." We were Hurricane Sandy flood victims. We ordered a car in early November. We were promised expedited delivery. After a ride on a slow boat from China the car arrived in January. We were instructed to bring the car back for initial service at about 1400 miles. I made an appointment for 9AM on March 12. I was asked whether I was to wait or leave the car. I opted to wait, at the time of the appointment. I had alerted the Saleman, within a week of delivery, that there... read more
"I brought my vehicle in for service on 2/14/13. I was..." I brought my vehicle in for service on 2/14/13. I was assigned George Suarez as my service associate. His attitude was flippant and condescending and his main response to any of my concerns was a shrug of the shoulders. I usually have a good experience when bringing my car in for service, whether for routine maintenance or other problems. After finally having enough of Mr. Suarez, I was brought to Vince Torres who took my concerns seriously and also took the time to ... read more
"Made appointment weeks in advance so that I could get a..." Made appointment weeks in advance so that I could get a loaner car. When I got there no BMW loaners were available. I had to wait 30 minutes to speak to the Hertz rental agent. The car they gave me was terrible and one of the tires had a leak so the next morning it was flat. I pay a lot of money for my BMW and a lot of money for the service. Bay Shore BMW needs to step it up!
"I dealt with their dealer and really thought I would buy..." I dealt with their dealer and really thought I would buy a car from them. After spending time with me and locating different cars, they found the one that I wanted. Then we started discussing price and the wheels fell off the deal. The salesman told me on a Friday that I had to wait until Saturday to come in and speak with the GM for any further discount. (Like no one is available via email.) Anyway, I told the salesman that I would be going to Rallye later that n... read more
"Two tires should not cost 1,000 dollars even with an..." Two tires should not cost 1,000 dollars even with an alignment. Last time one new bulb with new programming was 500.00. I fixed it myself for 24.00
"i brought my 2006 BMW 325xi to Haberstad BMW of Bay Shore..." i brought my 2006 BMW 325xi to Haberstad BMW of Bay Shore in Dec. 2011 to have a leaking valve cover gasket replaced. The price I was quoted for this job was around $500. Steve lagala, my advisor suggested that my car needed several other repairs to which I agreed. I love my BMW, I am not mechanically inclined and I trusted BMW of Bay Shore to do the right thing. Steve called me the next day and told me that my car had a transmission leak and that it would be che... read more
"I haven't received my current service yet. However, I..." I haven't received my current service yet. However, I have a slow leak in my tire and I called this morning regarding that leak. I was told to come in before 3 on Saturday or before 5 on a week day. I stopped in today expecting to have the matter resolved and I was told that I need to come back Monday, as there aren't any more loaner cars available, or I could wait an hour or so to have the tire looked at. I am a busy person and I should have gotten a loaner car toda... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,505 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.