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BMW of Cape Cod, A Premier Company
- Car Dealers
- Hyannis, MA
About this business
Location details
500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I will never purchase service from a Premier company again! They did a bait and switch with me. They told me I needed all new rear brakes and quoted >$950. Than they said I could transfer the remainder of the service coverage for $700. I did that thinking it was still ridiculously expensive. When I got the car home I saw that they did not put new rotors on the car. When I called they said that they were still good and they resurfaced them. If that was the case why did they quote new rotors in the first place. On top of that ... read more
Business response:
We apologize for your recent visit left you with this opinion of our business. We at no time use any tactics regarding work needed on any vehicle. It is our goal to provide each customer with all information needed to make a decision on their vehicle needs that makes the most sense for their circumstance. We would welcome the opportunity to discuss your specific circumstance at your convenience. Thanks, Myles Leavitt - Service Manager - 508-815-5500 x3121
Because of the mask the front desk gets annoyed because you can’t understand them not all seniors are totally deaf. You have to be patient dealing the public. Thank you for understanding
Business response:
Thank you for your feedback. We appreciate your concern and will alert our team.
Easy To Do Business With! James Carbonell is a professional in every sense of the word. This was our second purchase of an X5 driven by our initial experience. In my lifetime, we've owned seven BMW's and I suspect this will not be our last!!!
Business response:
Thank you for taking the time to share your experience working with James at BMW of Cape Cod! We appreciate your support, and hope you enjoy your new BMW X5! See you next time!
Thanks to everyone that was involved in yesterday’s drop off and pickup experience. Everyone was professional and got the job done as quickly as possible in these difficult times. It was greatly appreciated. The drop off of my old lease and the pickup of the new one was quick, informative on the new features and the over all experience was excellent.
Business response:
Congrats on your new lease! We're so happy to hear that our team coordinated an easy trade-in experience for you! We look forward to seeing you next time!
I called in on the off chance that I could look at a 2021 X3. I was greeted and treated exceptionally well and within 20 minutes I was on a test drive. Tim Muldoon is an excellent and very knowledgeable client adviser, and I bought this car 2 days later. I have purchased here before and Tim helped me then, 5 years ago and he remembered me.
Business response:
Hi Chris, thank you for trusting Tim for all of your automotive needs! We're so happy to hear that he worked with you to find a new 2021 BMW X3! We appreciate your business at BMW of Cape Cod!
This was my second purchase at Cape Cod Bmw...James and Nick were so easy to work with. I came down from Central Mass because they made the trip worth while. I would highly recommend them.
Business response:
Thank you for returning to BMW of Cape Cod, Erin! We're so happy to hear that James and Nick earned your 5-stars! See you next time!
Everyone at BMW is polite, friendly and respectful. Very nice people. They always go above and beyond in service. I appreciate how helpful they are!
Business response:
Thank you for your confidence in our team at BMW of Cape Cod! We look forward to your next visit!
I was very pleased with all aspects Maeve’s efforts on our behalf. She took seriously an erratic shift from drive to park my young daughter was experiencing and teamed with technical to find a programing solution. She appreciated talking to Maeve directly on the phone.
Business response:
Thank you for taking the time to share your service experience with Maeve at BMW of Cape Cod! We look forward to seeing you next time!
Excellent service. My car was in for a recall but he adjusted many items and washed it down. It was a pleasure to work with Corey and I left satisfied.
Business response:
We love hearing from our satisfied customers! We're so happy to hear that Corey provided you with excellent service! See you next time at BMW of Cape Cod!
Frequently asked questions about BMW of Cape Cod, A Premier Company
How is BMW of Cape Cod, A Premier Company rated?
BMW of Cape Cod, A Premier Company has a 4.7 star rating with 2,415 reviews.
When is BMW of Cape Cod, A Premier Company open?
BMW of Cape Cod, A Premier Company is closed now. It will open tomorrow at 8:00 a.m.