Bright Now! Dental: Social Roll-Up

Erika Dirks 

on Facebook

5 years ago

I have a tooth that is cracked that needed to be fixed. I called to make an appointment to get it fixed and was told that the dentist had previously recommended I get a root canal (back in May) on the tooth that had just recently chipped. I took the day off of work to go and get a root canal/to fix the chipped tooth. My appointment was at 10 and they were late, only by about 5 minutes. When I got back there I was told that this appointment was only for a consultation and not an actual root canal-even though I had just signe... read more

Peggy Gladney-Woodard 

on Facebook

5 years ago

My dental care is current, I’ve always been very particular about my teeth and gums. I was with the same dentist in my home state for eleven years. I called this Bright Now office to get established with a local dentist. After xrays and painful gum probing, the dentist came in, looked in my mouth for about 30 seconds and left without a word. I was left sitting there over 20 minutes when a girl came in and presented me with a $3,960.00 treatment plan, including a cleaning to be stretched out over four visits one week apart. T... read more

Dawn Marie Alberts 

on Facebook

5 years ago

I have scheduled appointments with them and four times now out of the few years I’ve been going there my entire family has shown up and “oh, I apologize, we don’t have you on the schedule,” “oh you should have received a call, we don’t have a hygienist,” “you’re not on the schedule.” Excuses, excuses and more excuses! This place is absolutely a true joke to healthcare! I will NEVER recommend them to anyone!! Run as far away as possible! Need I let you know the many times that we had appointments also and then they would ca... read more

Carolyn Osborne 

on Facebook

5 years ago

Worst cleaning I ever had - just polished my teeth, didn’t scrape tarter. Hygienist said she couldn’t scrape tarter because she’d have to go below the gum line. Bull!! 

Laurent Poulin 

on Facebook

5 years ago

I scheduled the first appointment of the day. I called and checked in early. I specifically asked how long until I was seen. 10 minutes was the answer. 30 minutes after appointment time I followed up and was told to wait. Finally I was seen and asked how I was. My reply was ignored. 23 seconds later the dr was ready to leave telling me to schedule with my regular dentist. No respect for patients and no apologies or reason for making me wait. If they are running late; which at the first appointment of the day, they need to ... read more

Melinda Molina 

on Facebook

5 years ago

You would think when getting an extraction that you would receive an antibiotic and something for pain following with some paperwork on how to maintain the area and what to look for incase of an infection but not at Bright Now Dental In Lorain they rather take your money and charge you more than what they said the procedure cost just to send you on your way in pain. Going forward please use this in your corrective actions so that you are able to better assist your patients and keep them smiling! 

Vicki Nelson 

on Facebook

5 years ago

Didn’t get my yearly X-rays and my cleaning did not feel thorough 

James Hills 

on Facebook

5 years ago

One of their dentist aka Dr Kumar attempted to extract one of my teeth when he should have referred me to a specialists as my root went into my sinus cavity. My own girlfriend has been to dental school and even she told me just by looking at X-rays he shouldn’t have attempted to do the extraction. I then proceeded to the specialists in EXTREME PAIN and I Find out it’s $1,200 to undergo surgery where they have to put me under and be completely sterile. So it is a pretty big deal and I was treated very rudely the entire time I... read more

d.j. iverson 

on Facebook

5 years ago

I had a temporary crown put in a few months ago and was told to wait for a phone call for my permanent to come in. A couple months go by w no phone call. Finally, my temporary falls off and they book me an appointment for two days later. I show up at my scheduled time of 11am, and find out at noon that my permanent is lost. Evidently it came in days after it was ordered. They have a record of it being received, so it was definitely lost here. I waited an hour in the middle of a workday after two days of pain to find this out... read more